CCU Claims Consultant Construction Bodily Injury/Property Damage- Hartford Global Specialty

Consultant Claims - CH08CE

Consultant Claims CA - CH08BN

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.          

This is a visible and important role within our Complex Claims Unit (CCU) Hartford Global Specialty (HGS) Claims Division. As a Claims Consultant, you will be responsible for handling a caseload of higher complexity, higher exposure, construction related bodily injury and property damage claims from inception to final disposition.  These claims will involve both primary and excess coverages and often involve complex fact patterns requiring analysis of contracts between parties to determine indemnity and contribution obligations and risk transfer opportunities.  As these claims are often in litigation, experience handling litigated matters and managing defense counsel is required, as is prior experience handling primary bodily injury and property damage claims. Excess claims handling experience is recommended.

Responsibilities

Responsibilities include, but are not limited, to:

• Managing a caseload of litigated and non-litigated construction claims under commercial general liability policies.

• Conducting investigations and analyzing and evaluating the information learned.

• Making coverage determinations and communicating written position(s) to insureds and other required parties.

• Within prescribed authority levels, setting appropriate expense and indemnity reserves and monitoring on a regular basis for any needed adjustment.

• Presenting cases to management for expense or indemnity reserve authority above established authority levels.

• Developing and implementing resolution strategies to achieve high quality outcomes.

• Proactively managing litigation and counsel, inclusive of litigation planning and execution, budgeting, and bill review.

• Attending trials and mediations as necessary.

• Contributing to broader claim and enterprise goals by participating in audits, projects, and product development initiatives.

• Preparing comprehensive reports and delivering presentations to senior claim leadership on case developments, policy issues, industry trends, etc.

• Working with business partners to evaluate and address claim trends and developments.

• Addressing inquiries from agents and policyholders and providing superior customer service.

Position Requirements:

• Bachelor’s degree preferred, law degree a plus or commensurate experience

• Minimum of five years handling complex litigated general liability/construction related bodily injury and property damage coverage and liability matters. Construction defect experience as well is a plus.   

• Familiarity with owner and contractor-controlled insurance policies and programs as well as wrap policies

• High level of discipline, results-oriented and able to focus on bottom line results

• Superior analytical ability and organizational skills

• Excellent oral and written communication skills

• Excellent strategic thinking ability and execution skills

• Excellent negotiation and advanced technical claim handling skills, including knowledge of coverage and tort laws

• Full command of damages issues relative to high value bodily injury claims and complex property damage claims

• Strong ability to analyze coverage and liability issues, manage time limit demands and assess extra contractual exposures and other issues of complexity

• Ability to communicate thoughts clearly and concisely, and to influence and persuade others

• Superior interpersonal skills

• Ability to exceed expectations and influence others to do the same.

Additional Information:

This role can be Hybrid or Remote as aligned with the Hartford's Return to Office initiative. If you live near a Hartford office location, you will work in office at least 3 days a week (Tuesday, Wednesday, and Thursday). If you are not near an office, this role will be 100% Remote, with the expectation of occasional in-office presence as business needs dictate. Travel required up to 20%.

For full-time, occasional, part-time, or remote positions: (1) high speed broadband internet service is required, we do not recommend or support DSL, wireless, Wi-Fi, Hotspots, Fiber without a modem and Satellite; (2) Internet provider supplied modem/router/gateway is ha