Clinical Director

Position Title:Clinical Director   

Program/Dept:Willow MHRC  

Reports to:Facility Director   

Classification:Regular, Full-Time, Exempt  

Salary Range:                  $115-125k DOE + Benefits  

Position Description: Under supervision of the Facility Director, the Clinical Director clinically leads and manages The Willow MHRC, ensuring the program remains responsive and relevant to the needs of clients and the local mental health system. The Clinical Director creates and maintains a professional social rehabilitation environment in which staff can work as a cohesive team in providing the highest quality treatment.  

Essential Duties & Responsibilities:  

• Provide leadership to clinical staff and managers, and manage the day-to-day operations of the program, ensuring that clients receive the highest quality of care, and that staff are properly trained and oriented to their jobs.
• Recruit, hire, discipline, and terminate as necessary clinical staff in consultation with their immediate supervisor and the Facility Director. Supervise and evaluate assigned staff and managers and ensure all clinical staff receive effective supervision at least monthly and written evaluations on an annual basis.
• Ensure clinical staff are properly scheduled to work so that all shifts are covered, and client needs are met.
• Participate in an on-call rotation that ensures constant back-up coverage to program staff.
• Oversee the coordination and evaluation of all client referrals to the program and management of admissions and discharges, ensuring compliance with County and State client level of care appropriateness.
• Work closely with FUM and referral sources in gathering completed intake documentation for pre-admission of new clients. This process includes evaluating and coordinating information to ensure that clients’ needs identified upon entry are being met.
• Oversee the development of client treatment plans and other charting documentation, including initial assessments, admission and discharge summaries, and progress notes.
• Ensure that reports and summaries are completed as required,
• Ensure client treatment and rehabilitation is coordinated among all those involved, including therapists, other providers, and family members.
• Ensure that all client medical records are properly maintained, stored, and always kept confidential.
• Provide crisis intervention as necessary.
• Serve as a liaison with funder agencies to ensure proper coordination of services and a positive and mutually rewarding relationship; attend meetings with funder representatives as required.
• Develop and maintain productive working relationships with County staff and other system providers and actively participate in meetings that affect the program.
• Ensure compliance with all DHCS regulations specific to the operation of an MHRC.
• Ensure compliance with all agency personnel policies and procedures and applicable laws and the timely and accurate completion of employee time sheets, payroll change forms, etc.
• Demonstrated knowledge of state/county regulations for MHRC’s strongly preferred.
• Demonstrated experience effectively managing line-item operating budget is strongly preferred.
• Excellent computer skills in a Microsoft Windows environment including email and Internet navigation required. Experience with Human Service Information Systems strongly preferred. Experience managing web-based time and attendance and staff training and development system is strongly preferred.
• Ability to maintain an important level of confidentiality, a professional demeanor and to always represent the organization in a positive manner.
• Must demonstrate acceptable level of maturity, good judgment, and emotional stability.
• Problem solving: identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
• Customer Service: manages difficult customer situations, responds promptly to customer needs and solicits customer feedback to improve service.
• Oral and written communication: speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills, and conducts meetings. Completes written progress notes and other formal communications skillfully and professionally.
• Quality management: looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.
• Planning/organizing:   prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
• Adaptability:  adapts to changes in the work environment, manages competing demands and can deal with frequent change, delays or unexpected events.
• Dependability: is consistently at work and on time, follows instructions, responds to supervisorial direction, and