Technical Program Manager - Americas Central
MicrosoftAbout the role
Microsoft Cloud Operations and Innovation (CO&I) is the team behind the cloud. Within CO+I, the Core Datacenter Services (DCS) team is responsible for the development and implementation of global strategies across our Datacenters (DCs). As a Technical Program Manager - Americas Central focused on Infrastructure Utilization Efficiency (IUE), you will be responsible for leading and managing projects aimed at optimizing power management infrastructure across diverse geographical locations and multi-disciplinary teams. You will work closely with cross-functional teams to develop and implement strategies for maximizing efficiency, increasing energy consumption, and ensuring sustainable practices in our cloud infrastructure.
We are seeking a skilled and motivated Technical Program Manager - Americas Central to join our dynamic team. The candidate selected will have a proven track record in managing cloud infrastructure programs, ensuring seamless integration of cloud services, and optimizing performance across the organization. As a Technical Program Manager - Americas Central, you will play a key role in driving the successful strategy development, implementation and ongoing management of our cloud infrastructure initiatives across MSFT.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Responsibilities
- Deliver against regional established Objective Key Results (OKRs) through innovative approaches to power harvesting against a set of constraints.
- Lead infrastructure projects focused on driving infrastructure utilization initiatives across multiple datacenter facilities within the region.
- Develop and implement strategies to optimize datacenter infrastructure utilization while ensuring high reliability and performance.
- Partner and leverage with cross-functional teams including engineering, operations, finance, and business development to identify opportunities for improving infrastructure efficiency.
- Develop strategies and execution plans against published Objective Key Results (OKRs) to measure the effectiveness of utilization improvement initiatives.
- Develop and manage project plans, budgets, and timelines for infrastructure utilization projects.
- Provide technical guidance and coaching to team members.
- Coordinate with vendors and third-party partners to leverage their expertise and resources in driving infrastructure optimization efforts.
- Be the functional Subject Matter Expert (SME) between regional leadership and key stakeholder teams to communicate progress, challenges, and opportunities related to infrastructure utilization.
- Continuously evaluate and refine processes and workflows to streamline operations and improve efficiency.
Power Harvesting Work Environment
- Share best practices; assists others in learning role, process, procedures.
- Collaborate and engage with other vertical team Subject Matter Experts (SMEs) across CO+I and key partners to gain program/project insights. Leverage and synthesize these insights to develop and operationalize solutions that mitigate our customer gaps.
- Seek training opportunities that meet the interest of the business as well as own career goals and objectives.
- Suggest ways for reducing risk of performing retrofit projects; works with others to accommodate scheduling needs.
- Suggest improvements in implementation based on depth of understanding.
- Contribute to a positive team environment by learning and adopting best practices.
- Contribute constructively during team meetings and in cross-discipline collaborations within the service team.
- Collaborate and negotiate effectively with others and seeks guidance from management to identify delegates to deliver results.
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