Service Coordinator for Community and Career Support

Department:

The Choice Program

The mission of The Choice Program is to strengthen communities through innovative, family focused strategies that connect youth to opportunities for positive choices. The mission is accomplished using a culturally responsive, trauma-responsive, community based approach that identifies and links the youth and families with social supports; fosters caring relationships; develops high expectations; and provides meaningful participation in youth-centered, community based activities.

Position Overview:

The Choice Program Service Coordinator for Community and Career Support provides high-quality, high-impact direct services to young people involved with the Department of Juvenile Services through community-based youth and family engagement. This position support the organization’s efforts to 1) disentangle young people from the youth legal system 2) improve wellbeing through goal creation and attainment and 3) increase economic opportunities for young people through vocational training.

The Service Coordinator for Community and Career Support will maintain a caseload of up to 15 youth and their families, including bi- weekly contact in their homes, at school, or in the community. Service Coordinators guide the development of service plans, broker resources, and facilitate planning and implementation of youth activities, at times supported by volunteers and part-time mentors. Service Coordinators also work to reconnect youth to education, increased job skills, and job placements across Central Maryland, with a focus on programming in Anne Arundel County.

Why Work at UMBC?

UMBC offers competitive compensation.  This role starts at $50,000 and has over 4 weeks of vacation for regular full time roles. Tuition remission is also available.

What is it like to work at UMBC?  Check out Glassdoor or Indeed.

For 15 years in a row UMBC has been recognized as a Great College to Work For! 

Telework:

A hybrid telework schedule may be available. 

Responsibilities:

• Providing in-person, community-based mentoring and advocacy to young people ensuring high-quality, high-impact service delivery
• Assisting young people with goal planning and achievement
• Documenting and reporting on engagement efforts with young people and families, both internally with other Choice team members and externally with the Department of Juvenile Services 
• Collaborating with Choice AmeriCorps Member Mentors to facilitate and coordinate activities for young people on evenings and weekends
• Attending organizational and regular team meetings
• Engaging in training opportunities to foster positive youth development

Required Minimum Qualifications:

• Six months direct case management experience
• Bachelor's Degree 
• One year of experience working, or volunteering, in youth development programming, youth advocacy, K-12 education or a related field
• Valid driver's license and access to a vehicle where you are on the insurance

Note: Additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.  

Preferred Qualifications: 

• Experience working in and/or developing partnerships Harford and/or Anne Arundel Counties
• Experience mentoring youth
• Experience working or volunteering for an organization, institution or company with, or personally having, a strong commitment to anti-racist practices, equity and inclusion
• Customer Relations Management (CRM)/information database experience
• Familiarity with Maryland’s youth legal system
• Familiarity with implementing restorative practices, using evidence-based practices for effective engagement with youth and families, such as motivational interviewing
• Fluency in Spanish