About the Team

DoorDash Drive is our hyper-growth fulfillment platform (“white-label” delivery) serving restaurants, grocers and retailers across the United States, Canada, Australia and Japan.  The Drive Retail team is a line-of-business within Drive and has the vision to be the #1 local delivery provider that gives our retail partners a competitive advantage by offering “white-label” deliveries at unparalleled quality and speed that their end customers love

About the Role

We are looking for a hands-on builder for a key pillar of our Retail B2B team. You will help grow and scale one of our big bets, expanding into B2B fulfillment.  You will make recommendations based on data on how to grow and optimize the business and support processes; will work directly with our internal cross-functional partners to ensure our quality is unmatched and with external partners to strengthen our relationship while helping drive our top-level business objectives.  

This role reports directly to the Manager of Strategy & Operations for Retail.  We have designed this role to have increased scope and responsibility that are unlocked as the business continues its growth trajectory and as you demonstrate and grow your own capabilities.

You're excited about this opportunity because you will…

• Analyze – Create the analytics infrastructure, metrics, and tools to grow and support our most important partners as well as uncover new opportunities to drive growth
• Build – Drive the development of new tools and processes for managing Merchant growth in the growing Retail business
• Strategize – Understand the needs of our partners, prioritize those needs by impact, and create solutions with cross-functional partners
• Influence – Work cross-functionally with our Product, Logistics, and Business Development teams to make sure our partners have the best possible experience when using DoorDash's services

We're excited about you because…

• You bring structure to chaos and ambiguity.  You’re excited to solve big, challenging problems and are able to navigate the unknown.
• You’re an analytical powerhouse.  You let data win arguments, and you’re comfortable with modeling in Excel. Experience with SQL and data visualization tools (ex. Tableau & Mode) is advantageous. 
• You act with urgency.  Speed excites you. You prefer an accomplishment today to an accomplishment tomorrow.
• You are a builder. You enjoy building from the ground up and excel in creating structure and process.
• You have 3+ years of experience.  You’ve succeeded in a competitive and fast moving environment such as consulting / banking / technology / analytics where you were expected to be self-driven with a bias-to-action; experience in a customer-facing or relationship management role is advantageous. 

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.  Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act) (for salaried roles: flexible vacation, plus 80 hours of paid sick time per year; for hourly roles: vacation accrued at about 1