Team Lead, ROCC

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AES Clean Energy is currently seeking a Team Leader for the Remote Operating Control Center (ROCC) to provide primary leadership support to the 24/7 monitoring a large renewable power portfolio in RTOs in the Eastern Interconnect, particularly, MISO and PJM. 

The current AES Clean Energy portfolio is large and diverse, comprised of 6,000 MW of Wind, Solar, Battery Energy Storage System (BESS), and Solar + Battery systems.  Reporting to the Sr. Manager of Operations, the goal of this position is to ensure safe operations, superior customer service, regulatory compliance, environmental compliance, high productivity & reliability, and industry leading efficiency.

The successful candidate will have a depth of experience in renewable assets, remote operation centers or control room operations, a track record of supervisory skills, and demonstrated ability to develop high performing teams.

This position will be based out of AES’ McGregor Park in Dayton, OH.

Principal Duties and Responsibilities:

• Personnel Management:
  • Lead a team of 24x7 ROCC Operators, to successfully meet company and team goals and objectives safely, efficiently, on time and withing budget.
  • Lead the ROCC day-to-day operations and provide direction, resources, clear communications; and establish priorities across all shifts.
  • Serve as a control operator as needed to assure adequate shift coverage.
  • Ensure adequate training is provided for the ROCC staff:
  • Ensure Operators are progressing through Operator levels
  • Review/approve time and submit to payroll a minimum of every two weeks, in accordance with the pay schedule.
  • Responsible for ensuring 24/7 coverage of the operations desk. Approve, modify, or deny requests for time off by the ROCC staff.
  • Assume accountability of team performance and drive transparent metrics.
  • Coordinate for, or provide coverage, for all vacant shifts.
  • Responsible for creating, maintaining, and implementing work polices and standard operating procedures.
  • Provide follow on training for ROCC Operators and manage follow on training assignments as part of Operator side-work.
• Hiring:
  • Recruit, hire, and train a staff of full-time and part-time ROCC operators.
  • Manage Operator turnover as required to maintain 24/7 staff coverage.
• Telecommunications / ROCC Infrastructure:
  • Coordinate all maintenance and improvements to the physical ROCC space. Ensure all monitors, computer equipment, telecommunications equipment, and voice communications are in order.
  • Manage the ROCC server and server room. Ensure secure communications to all site networks and company systems.
• Daily Operations:
  • Lead the ROCC day-to-day operations and provide direction, resources, clear communications; and establish priorities across all shifts.
  • Oversee management of the shift schedule.
  • Assign Operator side-work in support of operational need.
  • Audit log entries in the operations log for consistency and accuracy and phone calls for proper use of 3-way communications.  
  • Ensure compliance with NERC standards for VAR, COM, EOP, PER, PRC, TOP during real-time operations.
  • Spot check attention to alarms and alarm response time to critical alarms.
  • Oversee the design, preparation, revision, and maintenance of all ROCC policies and procedures.
  • Pr