store leader

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity. Today, the brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home décor and more. Polished ease, thoughtful details and a modern, sophisticated use of color—Kate Spade New York’s founding principles define a unique style synonymous with joy. Under the vision of creative director Nicola Glass, the brand continues to celebrate confident women with a youthful spirit.

 

Kate Spade New York is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.

 

Job Title: Associate Store Leader (Manager)

Primary Purpose:

 

 

The successful individual will leverage their proficiency in retail to…

 

Client & Service Expert:

• Development of business driving initiatives that build a repeat business or that attracts a new customer.
• Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate.
• Ensure all associates and leadership complete the sales training program and develops strong product knowledge across all categories.
• Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales.

 

Leadership Presence/Steward of Talent:

• Assist SSL/Area Leader with the achievement of financial success through improvement of measurable results that positively impact the store performance.
• Responsible for assuming the SL role in manager’s absence, if applicable.
• Lead by example with the achievement of personal sales goals.
• Educate team on product, sales plans, personal goals, measurable stats and is able to coach to these stats to ensure business in maximized.
• Ability to network in the community to ensure open positions are filled efficiently with little impact to the business; build a bench for future promotions and openings.
• Ensure all open positions are posted and managed through iCIMs.
• Onboard new team members effectively through 30/60/90 touch bases; conduct ongoing review and assessment of employee performance through  monthly meetings with direct reports.
• Utilize mid-year and annual review process as a tool for associate development and advancement; monitor and address performance concerns on a timely basis, partnering HR when necessary.

 

Building Brand Equity:

• Understand and able to communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer.
• Ensure brand and operating standards are met to support brand consistency.
• Ensure visual merchandising directives are implemented and store presentation standards are achieved and maintained.
• Communicate merchandise sell-through, stock position, business trend information, product issues, customer feedback to Senior Store Leader/Area Leader in order to increase customer service and sales.

 

Operational Excellence:

• Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.
• Assist Senior Store Leader/Area Leader with maintaining payroll budget by managing schedule and making necessary adjustments when the business warrants.
• Monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company’s inventory and assets; conduct self audits.
• Ability to accurately manage the processing of all POS transactions to maintain the integrity of the inventory.
• Partner with warehouse to effectively manage workload planning, markdowns & merchandise flow processes.
• Maintain office and facility organizational and cleanliness standards.

 

The accomplished individual will possess...

 

• Professional sales development and exceptional interpersonal skills
• Strong leadership qualities; the ability to communicate effectively with all levels within the organization and to our client base
• Ability to analyze selling reports, identify business trends and react quickly to the needs of the business
• Comfortable in making decisions and mediating conflict within a team-environment
• Proficient in windows-based software such as excel, word and outlook

 

An outstanding professional will have...

 

• Minimum 3 years management experience in a comparable retail environment
• College degree preferred
• Prior luxury goods experience preferred

 

Physical Req