Assistant to the Head of Medicine (Executive Coordinator)

Bond Vet is on a mission to strengthen the human-animal bond through better pet care. We offer primary and urgent care, so we’re there for pets when they need us most. Our clinics are designed with pets and people in mind: warm, friendly, and highly sniffable. We balance this design with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience.

 

About the Role:

At Bond Vet, we are passionate about pushing the boundaries of pet healthcare and redefining industry standards. We believe in innovation, creativity, and delivering exceptional value to our team, clients, and their beloved pets. Our commitment to excellence has led us to create a unique opportunity for a team member to contribute to our mission of developing groundbreaking solutions in pet healthcare

As Assistant to the Head of Medicine this role thrives on being highly organized and detail-oriented.  This role will play a critical part in supporting and optimizing our medical programs and projects. As the glue between all the strategic goals identified between Field leadership, Head of Medicine and the Medical Programs & Projects team, you drive towards medical operational success as defined by the company strategy. 

Responsibilities

Project Management:

• Initiate, plan, execute, and close medical projects to ensure they are completed on time, within scope, and on budget.
• Develop, maintain and implement detailed project plans, timelines, and budgets.
• Monitor project progress, identify and address issues, and escalate when necessary.

Stakeholder Communication:

• • Effectively communicate project status, risks, and issues to stakeholders, including senior management.
  • Facilitate cross-functional collaboration among different departments to achieve project goals.

Operations Support:

• Collaborate with medical teams to streamline processes and workflows, optimizing efficiency and quality of care.
• Identify areas for improvement and implement solutions to enhance the overall medical operation.
• Ensure compliance with regulatory requirements and industry standards.

Data Analysis:

• Analyze medical data to identify trends and insights that can inform decision-making and drive process improvements.
• Generate reports and dashboards to provide visibility into the performance of medical programs.

Resource Management:

• Manage and allocate resources effectively, including staffing and equipment, to support medical programs and projects.
• Ensure adequate training and development of staff members involved in medical operations, fostering a culture of continuous learning and growth

Quality Assurance:

• Implement and maintain quality control processes to uphold the highest standards of project and program oversight.
• Conduct regular audits and assessments to identify areas for improvement.

Skills of this Team Member include;

• Excellent organizational and time management skills.
• Exceptional communication and interpersonal skills.
• Proficiency in project management software and tools.
• Analytical mindset with the ability to use data to drive decision-making.
• Passion for pets and a commitment to improving their healthcare experience.

 

Qualifications;

• Strong knowledge of veterinary healthcare industry regulations and best practices.
• Bachelor's degree in healthcare management, business administration, or a related field preferred.
• Minimum of 3-5 years of experience in healthcare operations and project management.

We Offer:

• Support for your physical and mental wellness: medical, dental & vision plan options and access to mental health support programs
• Time for you and loved ones: great PTO, fully paid parental leave over your time at Bond Vet, discounted Bond Vet services for pets 
• Dedication to your financial future: c