Senior Associate, Operations Manager

Company Description

Leading production and post-production company seeks an experienced Senior Associate, Operations Manager to join a growing Advertising team in New York. The Operations Manager will oversee creative resources for Harbor studios within North America. This role requires excellent communication skills, advanced understanding and appreciation for the creative and operational aspects of the company and the ability foster strong relationships with Artists, Production, and Operational departments. By working with Production and Artist Leads, they are accountable for the securing the appropriate talent to facilitate the efficient workflow to satisfy client requirements. Their role also involves Artist development but ensuring that key creative talent is nurtured internally through project allocation and team selection. The Operations Manager should also have an excellent understanding of Harbor Picture Company’s work and creative history, strong organizational, tracking and planning skills, and a commitment to providing our clients an unrivaled experience.

Job Description

Responsibilities include but are not limited to the following:

• Work closely with Creative Directors for Editorial, Design, and VFX to ensure that creative resources are acting as a single cohesive unit
• Engage in early bidding and planning with EPs and Producers to identify talent needs, scheduling, and strategies
• Work with Artists, Leads, and Producers, to ensure jobs are on track and efficient whilst continuously measuring bid resources against budgets
• Have a thorough understanding of capacity, internal resources, as well as an ability to flag challenges and opportunities
• Highlighting if a clash of schedules arises and working with colleagues and Producers to find a successful solution while maximizing revenue
• Guarantee excellent client service from all members of the team to maximize repeat business.
• Ensure Freelance Artists are utilized appropriately – on the right projects, at the right price, with attention paid to controlling cost whilst maintaining quality.
• Maintain an accurate Freelance artist & machine rental forecast
• Provide support for Artists by monitoring working hours and Artist satisfaction
• Work on building relationships with artists and help gain an understanding of their future goals to aid in their progression
• Pro-active liaison with Engineering department to ensure technology and resources are being used to their full potential
• Take responsibility for monitoring building capacity that maximize the efficiency and allow the best possible use of the studio
• Pro-active liaison with Head of Operations on talent recruitment, freelance payroll, and assist with freelance Onboarding processes
• Work with Head of Operations to develop creative resources protocol and best practices.
• Other duties, as required and assigned

Qualifications

Required qualifications and background:

• Strong experience in creative resource management
• Production and/or Agency experience preferred
• Excellent project planning and scoping skills
• Capacity to manage a busy workload with high productivity
• Experience working with and using scheduling software
• Responsive and flexible to ever changing needs and environment

Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation Range $51,000 - $75,000: This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off.

Harbor is a global creative studio that specializes in world class post-production, visual effects, and design. We work with some of the world's leading brands and agencies to create outstanding visual content that captivates audiences and tells compelling stories. Our team is made up of talented artists, producers, and technologists who are passionate about their craft and committed to delivering exceptional work. 

At Harbor, we value talent, creativity, and innovation. Creativity is what sets us apart, it is the core of our work and the reason for our existence. We are committed to continuous growth and improvement, while staying true to our principles and values. The well-being of our team is a top priority, and we strive to create a supportive and respectful environment. At Harbor, we know that teamwork is essential to achieving extraordinary results. We are driven by ambition, and excited about