Medical Office Assistant Full-Time

Description

CareLink is searching for a full-time (30-40 hours per week) Medical Office Assistant.  This position will be located primarily in our East Providence office with some local travel to assist doctors providing mobile healthcare services.

Primary Responsibilities:

• Answering and directing phone calls, greeting visitors and patients, creating appointments, and handling all queries
• Informing the Doctors, clinical staff, and member sites of impending appointments
• Supporting and maintaining the EMR filing system for all patient documents and reports submitted
• Collaborates with CareLink stakeholders to establish schedules and plans that allocate available resources to best serve client or customer needs.
• Answering emails and other electronic messages as required
• Assist with processing patient billing
• Perform file system and database management
• Assist with scheduling meetings
• Handle faxes and mail
• Prepare reports, invoices and memos
• Supports and assists Providers by preparing equipment, traveling, and assisting in patient care as needed
• Maintains medical supplies inventory and performs preventive maintenance to keep medical equipment operating.
• Verifies patient information by interviewing patients, recording medical history, and confirming purpose of visit.
• Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; and keeping patient information confidential.

Requirements

 Required Skills/Abilities

• 1+ year of professional office experience
• Valid driver's license
• Extremely proficient with technology, seen as expert and ability to train others 
• Excellent communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Understanding of the business of a medical practice.
• Strong analytical and problem-solving skills.
• Knowledge of HIPAA rules and regulations pertaining to patient confidentiality and dissemination of information.

Qualifications – Preferred

• 1+ year of professional experience in a medical office
• Certified Clinical Medical Assistant (CCMA), CNA, or Dental Assistant
• Experience with EMR (electronic medical records), medical terminology, and coding