Sales Manager, Americas

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive and diverse company, Eastman employs approximately 14,000 people around the world and serves customers in more than 100 countries. The company had 2023 revenue of approximately $9.2 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit www.eastman.com.

 

The Role

Eastman is committed to driving the transformation from a linear to a circular economy. With the launch of two commercial molecular recycling technologies, we see an opportunity to demonstrate what is possible and deliver real solutions to the global plastic waste problem. To achieve this, we aim to shape market expectations, challenge traditional paradigms, and drive change.

 

We are seeking a Sales Manager Americas who is passionate about sustainability and excels in leading and coaching sales teams. This role is responsible for achieving both short-term and long-term sales objectives through recruiting, hiring, coaching, training, and developing strong sales teams empowered to implement business strategies. The Sales Manager collaborates within the sales organization and with the broader business team to remove barriers, enabling Eastman's sales team to succeed with customers. Approximately 50%+ travel is required for this role.

 

Responsibilities

• Translate business strategy into sales targets, priorities and action plans to deliver results
• Set coaching as a top priority. Identify individual sales team member performance gaps and development needs. Provide skills coaching and development support to team members in groups and 1:1s
• Provide deal level coaching and direct support for critical opportunities
• Systematically and continually evaluate existing and potential talent and take appropriate action to ensure a highest level of performance in every sales territory.
• Participate in customer activities with sales reps to observe, evaluate, coach and support
• Ensure that team members are prepared and empowered to conduct all aspects of the customer relationship effectively and that actions and objectives are completed
• Ensure that leading practices are being utilized by sellers on: Account Management, Opportunity Management, Territory Management, prospecting, forecasting, development and communication of value proposition and Economic Value Estimations, and leading with insights
• Drive monthly forecasting routine and variance analysis to manage team performance towards quarterly targets
• Work internally to remove barriers so account and sale objectives can be met
• Analyze insights, results and activities across the sales team to drive growth and optimize resource allocation. Leverage data and analytics tools.
• Actively encourage cross-selling and facilitate collaboration across businesses.
• Drive a culture of “Winning with Customers” inside the sales team
• Effectively leverage CRM for documentation, collaboration, and analysis
• Establish priorities for accounts within a territory
• Ensure team members opportunities, account plans, territory plans, and sales forecasts are up to date and accurate

 

Enabling Competencies

• Market Insight: Leverage market insights to guide decisions and determine what is right
• Courage: Make courageous choices to in