Director of Residential Sales

Description

Join one of the fastest-growing fiber-optic, wireless internet, data, and voice services companies! Headquartered in Medford, Oregon, Hunter Communications rapid growth is backed by the company's established legacy of an exceptional customer experience and commitment to local communities. With multi-Gig speeds, no data caps, and competitive pricing, Hunter's expansive fiber network is nationally recognized for performance and reliability.

Job Description:

We are searching for someone with experience in Sales Leadership, preferably in the telecommunications industry. As a Director of Residential Sales at Hunter, you’ll be expected to create and execute detailed and comprehensive sales strategies consistent with our business plan and goals. This includes analyzing data, creating and managing your own budget, daily tracking and reporting KPIs to the rest of the executive team, sales forecasting, and collaborating with other complimentary departments to ensure success. You’ll be the right candidate if your plans and execution are aligned with our strategic pillars of People, Process, Technology, and Financial Health and is done so in a highly collaborative manner with the rest of the Executive Team. 

Additionally, in this position you’ll be required to produce monthly presentations for our investors and board including your team’s monthly, quarterly, and YTD performance along with your strategic initiatives. You’ll be highly involved in the strategic direction of the business, where we expand to, and the products we sell. 

For the right candidate, creating and maintaining a highly motivated and engaged sales team is paramount to your success. This includes the recruitment, training, and support of door-to-door, MDU, and phone sales professionals. You’ll thrive in an environment of high trust, collaboration, and performance where individual and team success is rewarding for them and the business. Your passion for the building and success of your team will translate to the exceptional customer experience Hunter has become well known for. 

This role can be performed remotely within Oregon or based out of one of our local offices. Periodic travel throughout Oregon will be required.

Hunter Communications provides a competitive base salary, bonus potential, unlimited time off, fully paid medical, dental, and vision coverage for the employee and dependents, paid Life Insurance/AD&D coverage, Employee Assistance Program, and a 401k with a generous match. In addition to the great pay and benefits, Hunter Communication has a strong culture and a great team to collaborate with.

Duties and Responsibilities:

• Effectively and continually evaluate overall sales strategy for assigned products and formulate executable plans to ensure the ongoing competitive advantage of Hunter Communications service offerings

• Provide sales leadership to channel partners, inside and outside internal sales teams, and on-line sources of leads and sales

• Demonstrate highest standards of cross function collaboration with all departments including but not limited to marketing, installation/maintenance, engineering, construction, finance, and IT

• Strategic planning and execution of MDU sales channels including standard, bulk, instant activation for both greenfield and brownfield opportunities

• Create and collaborate on product recommendations and strategic expansion

• Collaborate cross-departmentally as appropriate to ensure all stakeholders are included in the development and execution of the department strategies.

• A passion to train and support members of your team so they can learn and grow

• The ability to motivate and effectively communicate to build a cohesive team

• Oversee the performance of the teams and identify training needs/opportunities including facilitating the training and in delivering exceptional customer service

• Monitor your team’s execution of your strategy and their performance and accuracy

• Use software systems for tracking tickets, appointments, orders, KPIs, reports, and data

• Produce and report departmental KPIs to Executive Team, investors, and our board

• Forecast sales activity for the quarter and year to ensure alignment with the installation and finance teams

• Create and manage to your own departmental budget including personnel, travel, marketing, operational, capital, and other expenditures for the full year

• Other duties as assigned

Requirements

• Minimum of 7 years’ experience, including at least 3 years of experience as a sales leader within the telecommunications industry.

• Demonstrated relevant experience driving MDU and SFU revenues/market share in existing