Certified Medical Assistant(CMA)- Urgent Care-Cherrydale

Thank you for considering a career at Bon Secours!

Scheduled Weekly Hours:

40

Work Shift:

Days/Evenings (United States of America)

Are you passionate about improving the patient's experience through high quality, convenient, and connected care delivery?  

 

Welcome to urgent care, the way it should be. At Bon Secours Urgent Care, we understand the many complexities of life and healthcare, which is why our team strives to create a better, easier experience. Our clinics are designed to provide convenient, same-day care that is connected to services and a ministry passionate about making health care easier.  

 

We are seeking highly motivated and skilled professionals who share a passion for excellence in care delivery, along with a desire to join a growing service line.  

Apply today to learn more about opportunities available at our Bon Secours Urgent Care in Greenville, South Carolina! 

 

As a full-time Urgent Care team member, you will enjoy contributing two 12-hour shifts and one 9-hour shift per week and a 6-hour shift on Fridays, including weekend rotations and paid Holidays allowing yourself plenty of time for friends, family, and self-care!  

Summary of Primary Function/General Purpose of Position

The Certified Medical Assistant - Urgent Care is a multi-skilled clinical professional that provides indirect and/or direct patient care within the scope of practice and in alignment with the standards of excellence and quality. Under the direction of the provider, the Medical Assistant contributes to the completion of the patient’s chief complaint (including, but not limited, to respirations, blood pressure, pulse oximetry, height, weight, and temperature), documents patient/family needs, participates in planning and implementing care for patients, and administers ordered medications (oral, injection, topically, etc.) within the Medical Assisting scope and state guidelines.                                                                                                                                          

               

Essential Job Functions

·Understands and adheres to the legal responsibilities and requirements within the Medical Assistant role.

·Identifies significant changes in patient condition through data collection and reports them to the provider. 

·Troubleshoots issues and escalate problems to provider, direct supervisor, or appropriate internal resource.

·Demonstrates standards of excellence in care in all interactions, for both internal and external customers.

·Maintains clinical and administrative skills per the departmental competency guidelines to meet patient care and daily operational needs. 

·Show patients to examination rooms and prepare them for the physician. 

·Travels to other facilities for BSMH providers or adjusts hours to meet patient care needs as directed by the practice manager as needed.  

·Maintains a safe and supportive environment by keeping the work area, exam rooms, and equipment in clean, orderly, and safe manner, ensuring availability and proper functioning of supplies and equipment.

·Assists patient and provider with virtual health visits which may include setting up the visit through appropriate platform, pre-charting the virtual visit prior to the scheduled appointment, contacting the patient to ensure preparedness for the virtual visit, troubleshooting virtual visit issues when needed, obtaining chief complaint and health maintenance checks, medication review, and other relevant patient details prior to the actual virtual visit. 

·Documents in electronic medical records (EMR) accurately and appropriately. 

·Manages in basket messages in the electronic health record (EHR) under the Provider’s verbatim instructions. 

· May perform front desk workflows (i.e., My Chart requests, patient registration, scheduling, phone triage, cash handling, and check-in/check-out).

·Follows up on orders, appointments, referrals, and follow up visits and collects co-pays as needed.

·Other duties include, but not limited to, ordering supplies appropriately, tracking referrals, labs, and diagnostic tests, disposing of contaminated supplies, etc.

·Actively participate in ongoing training per Bon Secours Mercy Health and market recommendations.

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