Assistant Vice President, Product Delivery

AVP, Product Delivery & UW Shared Services - LO05BE

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.   

         

Reporting to the Head of Product and Underwriting Shared Services, we are seeking an experienced and strategic individual to provide comprehensive oversight of our Product Delivery Team. You will lead teams that are responsible for the compliant drafting, filing, negotiating, reviewing, and maintenance of policies, certificates, amendments and ancillary forms that support The Hartford’s Employee Benefits product offerings. The ideal candidate will be a strategic thinker with excellent communication skills and strong matrix relationship management abilities, interacting extensively with various departments including Product, Legal, Compliance, Government Affairs, Actuarial, Underwriting, Operations, Sales, Marketing, and Relationship Management.

Key Responsibilities:

• Drafting and Filing.  Lead teams in drafting accurate and legally defensible group insurance policies and ancillary product materials for employer and association markets. Oversee general use, policyholder specific, and regulatory state filings to obtain appropriate regulatory approval.  

• General use drafting and filing responsibilities will include:

• Managing major product contracts initiatives, development and implementation of overall filing strategy to drive quality and efficiency.

• Leading small to large projects and single state drafting and filing events.

• Participating in business strategy development.

• Supervising product forms development (generic prototypes and state-specific documents).

• Vendor filing management.

• Conducting, leading, and coordinating negotiations with regulators  

• Regulatory filings.

• Correction filings and participation in Corrective Action Plans (CAPs).

• Addressing other miscellaneous filing needs.

• Policyholder specific drafting and filing responsibilities will include:

• Supervising the assessment of contract variability to accommodate policyholder specific nonstandard language and managing drafting of appropriate compliant language to satisfy nonstandard requests.

• Managing single case filing determinations, submissions, and negotiations

• Regulatory filing responsibilities will include:

• Identification and management of periodic regulatory reporting requirements to maintain product compliance.

• Supervising regulatory analysis and determination of product forms impacts of regulatory changes.

• Managing product forms filings to address regulatory changes.

• Supervising group eligibility filings to satisfy various state requirements for both in state and out of state sitused group policyholders.

• Managing filing of advertising collateral.

General Compliance Responsibilities:

• As a product compliance professional, your responsibilities will also include:

• Signing Officer authority including responsibility for compliance certifications, readability certifications, and other attestations as required.

• Conducting regulatory research and demonstrating comprehension as a Subject Matter Expert (SME).

• Participating in developing Corrective Action Plans (CAPs) strategies and supervising execution as related to product contract forms.

• Participating in internal compliance audits, market conduct exams, and other audits, providing regulatory/compliance feedback as needed.

• Acting as a department resource for guidance on product compliance topics and other regulatory issues.

Other Responsibilities:

• Managerial Leadership and Accountability: Development of team goals and achievement of departmental goals.

• Training and Development: Ensure team members are trained and mentored performing regulatory filings, contract interpretation, drafting, filing, and able to handle/research nonstandard contract language requests.

• Collaboration: Collaborate with internal partners to establish effective working relationships and resolve complex contract interpretation and language issues.

• Prioritization: Prioritize competing assignments across product delivery teams to maximize efficiencies.

• Process Improvement: Identify key process improvement opportunities and streamline existing workflows w