Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

Who You Are

You craft a vision to inspire possibilities, and believe the people are the most important factor in ensuring quality in a product or service. You strike the right balance of delivering customer value in an experience that is usable, feasible, and is viable for Justworks. You have a strategic mindset and lean on data and insights to inform and track business goals. An excellent communicator and enthusiastic collaborator who works well with your team members, internal and external partners, and leadership. You communicate and present to engage, inspire and influence.

As a Sr. Manager of Product Design, you will partner with the Engineering, Product Management and Product Marketing leaders to help scale our Payment and Tax Unit. The team’s core mission is to process payments and taxes accurately and on time. Now, that mission is growing to include bringing new features to the Justworks app and designing new internal applications for our teams. You’ll help shape the product strategy, set design standards and practices, and lead and coach a team of designers to deliver on this vision. You will also partner with design leadership to foster the culture, scale the team, and push the quality of the product. 

Your Success Profile

What You Will Work On

• Manage, support and grow multiple Product Designers through coaching, feedback, and modeling.
• Partner with Engineering, Product Management and Product Marketing leaders to define product vision, direction, and strategy in support of business objectives.
• Ensure delivery of customer value, product usability, technical feasibility, and business viability.
• Understand Justworks’ strategic goals, connecting them to the teams’ missions, weaving them into our product and design strategy to ensure that the investments and experiments are aligned with the needs of the company.
• Ensure the team delivers high quality user experience to our customers to build and maintain trust.
• Craft operational design initiatives that catalyzes performance and deepens impact of the design team.
• Foster a culture of growth mindsets and psychological safety.
• When needed, hire and retain top talent, focusing on attracting designers from various backgrounds and perspectives.

How You Will Do Your Work

As a Senior Manager of  Product Design, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

• Customer focus - builds strong customer relationships and delivers customer-centric solutions.
• Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.
• Nimble learning - actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
• Results-driven - consistently achieves results, even under difficult circumstances.
• Creative thinking - discovering new opportunities and solutions for problems by looking beyond current practices and using innovative thinking.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new pos