Internal Communications Sr. Manager, IT Comms

Company Description

At WD, our vision is to unleash the power and value of data. For decades, we have been at the forefront of storage innovation, which fuels our mission to be the market leader in data storage, delivering solutions for now and the future. We are committed to providing scalable, sustainable technology for the world’s hyperscalers, enterprises, and cloud providers, and delivering cutting-edge innovation that will drive the next generation of AI-driven data workloads. All that we do is powered by our people, who are united in a common purpose of creating solutions that move the world forward.

Job Description

WD is seeking an experienced Internal Communications professional who enjoys thinking “outside the box” to join our Employee Communications team. In this role, you will drive the internal communications strategy and execution for our IT organization, as well as provide internal and external communications support to the Chief Information Officer (CIO).

You will serve as a key collaborator responsible for creating and delivering communications within the IT organization, and for developing organization-wide IT communication campaigns and content. You will also support the CIO’s executive communications needs, both internally and externally. With significant transformation underway at WD – particularly within the IT organization – a strong understanding of change management communications will be essential for success in this role.

You will report to the Director of Employee Communications and work closely with IT leaders and the Executive Communications team. This hybrid role is based in San Jose, CA.

Essential Duties And Responsibilities

• Be a trusted advisor to the CIO and IT leadership team to help drive the communications strategy and key messaging both within the IT organization and corporate-wide.
• Drive an internal and external communication strategy for the CIO that incorporates internal emails, newsletters, all-hands, as well as external speaking engagements, blogs, and social posts.
• Collaborate with IT stakeholders to source, create, or curate content that will engage and inform the global IT team.
• Develop from concept to execution a range of content designed for use in various communication materials, such as newsletters, company intranet, emails, and internal social media/ community content. 
• Develop communication plans and content geared toward the IT organization that support the objectives of the organization.
• Develop communication and change management plans to help drive awareness and adoption of IT tools and programs company-wide.
• Create and lead an internal training program for IT leaders to help drive outcome-based results across the team.
• Support the global Employee Communications programs as needed (i.e., corporate-wide internal events such as company meetings, engagement events, and campaigns) to promote overall employee engagement. 
• Track the effectiveness of internal communications programs and campaigns, making adjustments as needed. 

Qualifications

REQUIRED

• 8-10 years of internal communications experience.
• Degree in Communications, Marketing, Journalism, or a related field
• Excellent content development and writing skills, with a specific focus on campaigns, blog posts, video, and social media.
• Solid understanding of change management communications.
• Experience working with clients at the executive level.

Skills

• Excellent verbal and written communication skills, with the ability to craft compelling and engaging messages for diverse audiences.
• Highly collaborative and adaptable, with the ability to build relationships and work effectively with multiple stakeholders and across different levels of the organization.
• Comfortable with technical terminology, with the ability to translate jargon into clear, succinct, and meaningful language.
• Skilled in video, podcast, or other forms of content creation to help tell employee stories.
• Familiar with Jira, Smartsheet, Adobe Creative Suite, or similar creative and project management tools.
• Curious and flexible, with the ability to think creatively.
• Effective team player, while also able to work independently.
• Enjoys working in a fast-paced environment, is self-motivated, and can thrive under pressure
• Extensive knowledge of a variety of current social media platforms.
• Excellent problem-solving techniques.
• Strong multitasking capabilities under pressure.
• Exceptional attention to detail, time management, project management, and organizational skills.

Additional Information

Western Digital is committed to providing equal opportunities to all applicants and employees and will not discrimi