Senior Product Manager, Workflows & Queues

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Available Locations: Austin, Lisbon, London, New York, SF

About The Role

You’ll be responsible for building the products that help developers design, orchestrate, and scale reliable event driven applications and workflows on Cloudflare’s Developer Platform.

Workflows is a durable execution engine that lets developers break AI applications and workflows into retriable, stateful steps. It’s designed to handle multi-step processes that span minutes, hours, or even days, with automatic state persistence and fine-grained control over retries, delays, and external events. 

Queues is a managed message queue service that enables reliable, asynchronous message delivery between Cloudflare Workers or to services built anywhere.

Together, Workflows and Queues make it possible for developers to build resilient, distributed applications that coordinate across systems, recover from failures automatically, and respond to real-time events. 

What You’ll Do

• Drive the strategy, roadmap & ship products that help developers build reliable, event-driven applications on Cloudflare.
• Lead projects from ideation through launch, and continuing through ongoing maintenance and support
• Develop and nurture relationships with engineering and coordinate closely to ensure successful delivery of product features
• Talk to developers (probably the most important)! You'll need to be crafty and develop a playbook to find the right users to talk to. This might include diving into our BI tools to find specific cohorts that are worth talking to, engaging on our developer discord, or heading straight to Twitter or Hacker News to engage and build relationships with the community.
• Partner with other departments such as Product Marketing, Marketing, Community & Developer Relations, Sales, and Customer Support to drive adoption with and gather feedback from customers and prospects
• Ruthlessly prioritize across a complex environment of diverse customers, stakeholders and objectives
• Represent the company externally as needed, including meetings with customers and prospects and analysis
• Delve into market research to drive new investment opportunities in the developer space

Examples Of Desirable Skills, Knowledge And Experience

You have outstanding communication and collaboration skills and are able to work with a diverse group, get alignment, and drive the product forward. You are execution focused and emphasize getting things done while paying attention to important details.

• Proven track record of shipping developer-facing products from ideation to launch
• Demonstrated experience with message queues, workflow engines, or event-driven systems such as Kafka or Temporal. You should have a burning desire to become a domain expert in each of these areas as quickly as possible.
• A focus on the developer: you'll be working directly, and often be a part of the customer's team in helping them get their initial implementation off the ground
• BS/MS in a technology field
• Professional product management experience (3-4 years), previous founder experience or demonstrated experience on an engineering team shipping user-facing products.
• Strong technical abilities. You should be intimately familiar with modern software development practices used to build and deploy applications.