Senior Claim Specialist - Cyber, Media, Crime

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work. 

All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

AXIS is seeking a Senior Claims Specialist – Cyber, Media and Crime Claims to join our North America
Claim Team. The candidate should possess the ability to handle primary & excess claims arising from
policies issued to AXIS Global Markets Cyber insureds.
This role will be responsible for:
• Direct management of claims including the investigation, analysis and evaluation of coverage
liability within best practices for first-party and third-party claims involving cyber, with the
opportunity to handle and/or develop expertise in media, and crime.
• Reviewing claims to determine nature of loss, coverage provided, and scope of claim and to
guide strategic direction regarding settlement/disposition of claims
• Developing and maintaining relationships with internal and external partners as their lead contact
within the claims department for assigned claims and the claims of his/her direct reports.
• Close collaboration with the Specialty Complex Claims team with regard to coverage disputes,
including litigation and arbitration matters initiated by Axis issuing companies and when Axis
issuing companies are parties to such litigation; Collaborating across disciplines and business
units, including: the general counsel team overseeing errors and omissions issues arising from
claims handling
• Escalating coverage issues and recommending outside coverage counsel assignments for
approval where warranted
• Formulating claims and litigation strategies, assigning, directing, and managing outside counsel
• Managing costs, including use of coverage counsel and litigation costs as well as collaborating
and working with the Litigation Management and Vendor Management teams ensuring cost
management and the development and enhancement of the vendor panels

Fostering relationships and communicating extensively with senior executives, brokers,
reinsurers, actuaries, underwriters, insureds, and auditors (both external and internal)
• Supporting underwriting inquiries and information requests regarding policy construction and
drafting, reporting claim trends, data analysis, and risk assessments
• Maintaining documentation of key line of business statistics and metrics
• Leading and participating in presentations and discussions with Underwriters and Insureds on
large losses and claim trends
• Leading and participating in claim audits, audit wrap up meetings, and formal result reporting
• Identifying, liability and coverage trends and issues with both individual and portfolio impact and
formulating the processes and strategies for handling such claims as well as ensuring accurate
and consistent claims management across impacted underwriting segments and lines of
business.
• Other duties as assigned
KEY SKILLS &am