Field Service Engineer - West Palm Territory

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. 

The Field Service Engineer for Beckman Coulter Diagnostics is responsible for supporting the needs of our client, which directly impacts patient health and overall well-being.

This position is part of the Service Organization located in the West Palm / Ft Lauderdale, FL area and will be fully remote. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the Field Service Team and report to the District Manager and be responsible for troubleshooting, installation, preventative maintenance, and service repair needs on Beckman Coulter equipment.  If you thrive in a fast-paced role and want to work to build a world-class service organization—read on.

In this role, you will have the opportunity to: 

• Working independently, handle troubleshooting, installation, preventative maintenance, and service repair needs of Beckman Coulter equipment, including providing excellent and efficient service to Beckman Coulter’s customers, along with technical training on products. 

• Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times. Utilize business systems such as OBI, Salesforce, and SharePoint for Service Call Planning and advancing team goals. 

• Engage with internal and external stakeholders, understanding and meeting their requirements, while also helping train newer Field Service Engineers. 

The essential requirements of the job include:   

• Associate degree or equivalent military experience (Applicants with applicable military experience will be considered on a case-by-case basis)  

• 1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation 

Travel, Motor Vehicle Record & Physical/Environment Requirements:

• Ability to travel Monday-Friday 80% within assigned territory with periodic travel to other areas/overnight.

• Must have a valid driver’s license with an acceptable driving record.

• Ability to lift, lower and carry up to 50 lbs. unassisted (tools, replacement parts, consumables etc.). Candidates must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time. Candidates must also be able to reach at, above and below shoulder level, flex/extend neck, have good hand, and finger dexterity.      

It would be a plus if you also possess previous experience in: 

• 2+ years’ experience of advanced troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair. 

• Developing positive business relationships with both internal and external stakeholders, leading to increased customer satisfaction, and supporting long-term retention  

• A technical college major such as biomed, engineering, or related 

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefi