Staff Product Owner, Sales

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub.

We're building a more trustworthy Internet. Come join us.

Fastly Business Systems team is looking for a Staff Product Owner, Sales. The Sales organization includes Account Executives, SDRs, Partners, and Operations functions. The Staff Product Owner integrates strategic thinking, problem-solving skills and cross-functional collaboration to execute on the Sales strategy, drive innovation and business results. Utilize past experience to analyze business needs, partner with Sales teams to recommend, implement optimizations and Sales technology tools.

What You'll Do:

• Collaborate with SMEs, senior leaders and business users/stakeholders to understand the Sales organizations goals and ensure that project outcomes effectively meet strategic and tactical needs
• Analyze the current state and effectiveness across the Sales processes and implement solutions to automate and improve efficiency through introducing newer and enhancing existing Sales technology solutions
• Be responsible for understanding the entire business motions for Account Executives, SDRs, Partners, and Operations functions to recommend solutions to processes as our business scales
• Be responsible for understanding the entire Quote to Order business motions and the impacted functions to recommend solutions to processes as our business scales
• Be the 'go to' person for implementation and the day-to-day operation of various Sales technology platforms
• Translate Business Requirements into Solution Design documents, socialize and gain formal approvals from stakeholders
• Write detailed test scripts and manage successful User Acceptance Testing
• Collaborate with Account Executives, SDRs, Partners, Operations, Analytics and other technology teams to build a cohesive and unified view of Sales data
• Partner with developers and program managers to establish timelines and ensure delivery of projects and requests
• Identify time-consuming internal processes and assist in building reliable and scalable solutions to automate them
• Manage fast-changing priorities in a dynamic environment to deliver the most impactful solutions to business stakeholders

What We're Looking For: 

• Bachelor’s degree in business, management information systems, computer science, or related field
• 10+ years experience as a Business Systems Analyst or Product Owner in the Go-To-Market Revenue domain
• Experience with business analysis and business process improvement, preferably in a high-growth enterprise SaaS environment
• Be great at writing requirements, user stories, strong acceptance criterias, be able to clearly articulate strategies and work with the development teams to communicate and develop solutions
• Sales technology stack experience for automation, analytics and intelligence processes.
• Experience in process and system development in the following tools: Salesforce, Salesforce CPQ, Outreach, Salesloft, Xactly, Zendesk, Gainsight, and Slack Apps
• Experience in various methodologies for planning and executing application development, enhancement or support
• Self-motivated, creative person with analytical, problem-solving, organizational, and interpersonal skills and the ability to adapt quickly to shifting priorities
• Basic understanding of database and integration approaches. 
• Be able to write medium complexity SQL queries 

We’ll be super impressed if you have experience in any of these: 

• The following certifications: Scrum Master or PMP
• Marketo, Workato, Gong, Jira

Work Hours:

• This position will require you to be available during core business hours. 

Work Locations & Travel Requirements:

This position is open to the following preferred office locations:

• San Francisco, CA
• Los Angeles, CA
• Denver, CO

Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. 

Salary:

The estimated salary range for this position is $139,830 to $194,210.

Starting salary may vary