Team Manager, Senior Talent Agent

Dulcedo Management debuted as a high-profile modeling agency and has now grown into the largest multidisciplinary talent management group in Canada and a leader in North America. Our reach spans to all spheres of sports and entertainment, from our offices in the Old Port of Montreal to Toronto and remotely around the world. Our team of experienced agents works their magic, representing and managing the national and international careers of over 500 fashion models, and hundreds of Olympic and professional athletes, show business celebrities, esports stars, and top-tier web influencers. 
Dulcedo is first and foremost a gathering of fabulous individuals who 'work hard but play harder.' Our team is united, welcoming, inclusive, and our company culture is what matters most to us. We’re proud to have earned the Great Place to Work certification for the second consecutive year and it is our mission to continue to empower our employees by providing them with a workplace where it truly is great to work.
We’re on the lookout for a Team Manager who’s not just a leader but a builder, coach, and mentor. Someone who understands that high performance doesn’t happen by accident, and believes in growing top-tier Talent Agents through thoughtful guidance, hands-on support, and shared wins. At Dulcedo, we’re committed to building a class of excellence, and that starts with strong leadership. We want someone who thrives on seeing others succeed, who celebrates team milestones like personal ones, and who’s excited to roll up their sleeves and help shape the next generation of best-in-class agents.
You’ll need to bring a solid background in Influencer Marketing, a proven track record in team management, and a drive for performance and results. If you’re someone who can lead with heart, close deals with precision, and help your team feel empowered and unstoppable, we want to hear from you!

Responsabilities as a Senior Talent Agent (20%)

• Representing a small roster of around 2 or 3 talents to remain engaged with the ever-evolving trends in the industry.
• Guide your talents on their development, developing and building upon existing revenue opportunities to increase their visibility and social media presence. 
• Facilitate the negotiation and execution of sponsorships and brand collaborations on behalf of your talents.
• Create and implement personal branding strategies, social media audience growth and development techniques across platforms for your roster of talents.
• Meet and exceed monthly sales, revenue, and retention-based KPIs.
• Participate actively in the onboarding process of your new talents.
• Attend industry events and talent meetings outside of normal work hours where necessary.

Responsabilities as a Team Manager (80%)

•  Oversee a team of maximum 6 agents and assist them in meeting their individual sales goals.
• Provide coaching and mentoring to team members.
• -Facilitate weekly team meetings, hold regular meetings with the Associate Director and Director of the division, and conduct weekly one-on-one meetings with team members under supervision.
• Share valuable tips and strategies with team members.
• Take the lead in quarterly team goal setting and initiatives related to sales and recruitment while carrying out performance reviews.
• Offer a strategic plan for coaching and nurturing the development of each team member.
• Conduct unit training sessions twice a week for a duration of five weeks for new team members.
• Provide guidance and training to new team members during their call #1.
• Be included as a CC recipient in communications involving new staff within the department for a certain period.

P&C Responsabilities

• Continuously stay up to date on policies within our handbook, and educate team members accordingly.
• Ensure that all team members strictly adhere to Dulcedo's processes, procedures, and policies.
• Inform and clarify company policies to team members.
• Authorize Time Off requests in Bamboo, ensuring adherence to the Time Off Policy.
• Raise concerns by flagging to P&C or your Director team members when necessary.
• Participate in the hiring process for new team members, including reviewing resumes and conducting interviews.
• Provide feedback to team members, whether positive or constructive, as needed.
• Attend one monthly meeting with the P&C Manager.

Your Profile

• Influencer marketing, sponsorship, PR, events experience: 6+ years required.
• Whether you've worked on the talent side or the brand side, you've been in the room where it happens: negotiating budgets, defining scopes of work, managing content deliverables, and building strong relationships with both brands and talent.
• Team management experience: 2+ years required.