Senior Manager, Entertainment Strategy and Analytics

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

Royal Caribbean Group’s Hotel Operations Team has an exciting career opportunity for a full time Senior Manager, Entertainment Strategy and Analytics reporting to the Senior Director, Entertainment Operations and Strategy.

 

This position will work onsite in Miami, Florida

 

Position Summary:

 

As a key member of the Royal Caribbean Entertainment team, you would manage the Entertainment department’s business strategy as it pertains to real-time strategic projects, initiatives and objectives, resource management and development, financial analysis and reporting for both shipboard and shoreside operations. This position is responsible for supporting the Entertainment Department’s operational organization with day-to-day analytics and supporting shoreside Entertainment leaders to ensure objectives are met. You would work across a matrix of networks of business areas developing the department’s strategic plans in support of continuous improvement and development. This position offers value driven perspective on projects and analysis and is the point person for the department’s key strategies; works to identify opportunities within processes and to improve results. You would also work closely with leadership to prepare comprehensive positioning, strategy and planning documents including white papers and presentations to drive efficiencies, program development, department innovations and strategic initiatives.

 

Essential Duties and Responsibilities:

• Works with Entertainment leadership in development of long-range planning and objectives.
• Identifies operational trends and opportunities as it pertains to corporate strategies and department goals.
• Closely partners with corporate counterparts and provides guidance on strategic needs.
• Develops strategies focused on efficiencies and optimizations.
• Continually assesses department opportunities and promotes actionable proposal to address them.
• Develops and communicates business strategy.
• Supports the department’s agenda for entertainment development on current and future newbuilds.
• Manages department’s strategic operational presentations.
• Works with Entertainment leaders on the preparation, analysis and communication of departmental annual budget and monthly forecasts for all areas.
• Oversees weekly, monthly, quarterly and yearly trend reports, provides feedback and issues recommendations on required and necessary action items.
• Oversees analysis of department’s monthly financial results.
• Supports financial initiatives and cost optimization opportunities.
• Supports Entertainment leadership when creating and submitting Entertainment Operating Plan, Owner Supply, Financial Forecasts and Analysis.
• Works with the finance department on meeting corporate financial department deadlines.
• Manages PRS and other licensed calculations, submissions and supports payment processing.
• Supports licensing and royalty accruals, calculations and payments.
• Works as liaison between newbuild finance and the Entertainment department regarding owner supply status updates.
• Manages Medallia Entertainment data and