Manager, Enterprise Strategic Program Management

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

Reporting to the Senior Manager, Enterprise Strategic Program Management, the Manager supports the delivery of enterprise-wide strategic initiatives from planning through execution. This role is responsible for leading complex workstreams or mid-to-large scale programs, driving measurable progress, mitigating risk, and enabling executive visibility through clear reporting and strong operational discipline. Additionally, this role will manage day-to-day collaboration, and frequent interfacing with senior leadership, including the CEO of the company.

The Manager plays a critical role in fostering cross-functional alignment and driving execution excellence within a fast-paced, matrixed environment. The ideal candidate is a strong communicator with solid program management fundamentals, exceptional attention to detail, and the ability to influence stakeholders and deliver results across diverse teams.

Job Description:

Essential Responsibilities:

• Scope: The project & program responsibilities are focused on internal information system-specific project tasks or non-technical project completion using an internal customer perspective, both typically from initiation through delivery.
• Organize daily activities based on organizational goals.
• Develop and implement new programs that support objectives.
• Monitor projects and oversee project managers.
• Evaluate program strengths and weaknesses.
• Develop program budgets and plans.
• Meet with stakeholders to discuss program status and goals.
• Improve strategies with the marketing team.

Minimum Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred Qualifications:

Responsibilities

• Lead planning and execution of complex programs or major workstreams within enterprise strategic initiatives.

• Partner with business leaders, functional teams, and PMO stakeholders to define scope, milestones, deliverables, resource plans, and success metrics.

• Proactively identify and manage risks, issues, and interdependencies; escalate and drive resolution as needed.

• Support governance forums, including preparation of executive-ready updates, dashboards, and decision materials.

• Facilitate cross-functional meetings and working sessions to drive alignment, accountability, and timely decision-making.

• Maintain program documentation, R