Loan Ops Group Mgr (US)

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$110,760 - $166,400 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Personal & Commercial Banking

Job Description:

The Loan Operations Group Manager I provides oversight for the coordination and maintenance of several diverse segments of Loan Operations activities. The Group Manager leads Loan Operations teams and manages the managers of larger teams as well as individual contributors.

Depth & Scope:

• Leads assigned multiple Loan Operations teams to ensure continuous delivery of standard operating procedures and controls.  Group managers will manage the managers of larger teams and also manage individual contributors
• Continually assesses the workflows and processes of the business teams, striving for improvement
• Provides recommendations and manages budget
• In conjunction with manager, develops, enhances and implements imaging/business process management system functionality towards further automated processes and workflow
• Coaches and develops teams; ensures each team member is meeting objectives as expected
• Demonstrates a high level of professionalism and respect when interacting with LOB partners and senior management

Education & Experience:

• Work experience equivalent to Bachelors degree
• 3-5 years related experience required
• Comprehensive knowledge of principles, policies and practices related to operations is required
• Proven strategic planning, leadership, delegation, coaching and mentoring skills
• Demonstrated ability to make sound and cost effective business decisions in an ever changing, dynamic environment
• Superb problem solving skills and ability to quickly apply effective conflict resolution strategies
• Excellent written and verbal communication skills required with ability to successfully communicate and influence all levels of the organization a must
• In-depth knowledge of relevant banking and regulatory rules and polices required
• Proven ability to balance competing priorities and make sound decisions within, and outside of, established policy
• Demonstrated experience in developing new policies, procedures and methods in response to, and in anticipation of, changes the business and regulatory environment
• Prior experience in operational acquisitions a strong plus
• Ability to represent division with vendors, business partners, external organizations
• Community minded
• Demonstrated ability to initiate and coordinate projects involving multiple functional areas of the Company
• Travel required

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel – Occasional
• International Travel – Never
• Performing sedentary work – Continuous
• Performing multiple tasks – Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds – Occasional
• Sitting – Continuous
• Standing – Occasional
• Walking – Occasional
• Moving safely in confined spaces – Occasional
• Lifting/Carrying (under 25 lbs.) – Occasional
• Lifting/Carrying (over 25 lbs.) – Never
• Squatting – Occasional
• Bending – Occasional
• Kneeling – Never
• Crawling – Never
• Climbing – Never
• Reaching overhead – Never
• Reaching forward – Occasional
• Pushing – Never
• Pulling – Never
• Twisting – Never
• Concentrating for long periods of time – Continuous
• Applying common sense to deal with problems involving standardized situations – Continuous
• Reading, writing and comprehending instructions – Continuous
• Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, dutie