Staff Technician - Manufacturing Documentation

Date Posted:

2025-04-07

Country:

United States of America

Location:

MA101: Andover MA 350 Lowell St Essex 350 Lowell Street Essex, Andover, MA, 01810 USA

Position Role Type:

Onsite

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. 

The Manufacturing Engineering Central Services, Manufacturing Documentation Services (MDS) Team manages the “readiness” of Work Instructions used to build over 18,000 primary part numbers in our Northeast Manufacturing Work centers.

MDS oversees each Work Instruction’s configuration alignment across Raytheon business systems including Production Data Manager (PDM), PRISM (SAP) and CMES shop floor control.

MDS employees are aided by the Manufacturing Configuration System (MCS) computer-based tool in the execution of their responsibilities.

What You Will Do

As a Staff Technician - Manufacturing Documentation on this team, your primary responsibilities will include engaging customers on manufacturing documentation change request activities and supporting process readiness metrics for Northeast Work centers. 

MDS is the owner of the Manufacturing Configuration System (MCS), a VBS based software which enables Process Change Request Workflow/History and Readiness Status by part number. The MDS team provides technical support to the MCS tool, as the preliminary troubleshooters of user issues, leading to problem resolution or escalation to software developers.

Your responsibilities will include:

• Maintaining and releasing Manufacturing Data/Documentation Packages (MDP) to production.
• Managing Configuration of MDPs across business systems of record (PRISM, PDM, cMES) to assure a traceable “three of a kind” revision alignment of Technical Document Package (Drawings, Parts Lists, Specifications) and the MDPs (Assembly Instructions, Shop Floor Route Sheets, Engineering Bills of Materials) is present
• “Vaulting” approved process sheets in PDM and Work Instruction Servers
• Records Management of Operations forms and labels.

If you have excellent communication skills and enjoy working in a dynamic team environment, this might be the perfect opportunity for you!  On the job training will be provided if necessary.

This job is posted as ONSITE and is based at Raytheon’s Andover, MA facility.

Qualifications You Must Have

• Typically requires an Associate’s Degree (or other 2 year post high school training) with a minimum of 6 years of relevant experience in a military or civilian environment
• Experience with data or records management, managing technical documentation or troubleshooting technical issues
• The ability to obtain and maintain a U.S. government issued Secret security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Qualifications We Prefer

• Experience working with SAP/PRISM
• Experience with Microsoft Office 365 Suite (PowerPoint, Excel, Outlook, Word, Teams, etc)
• Experience using Adobe Acrobat Professional

What We Offer

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration and Innovation.

Not Relocation Eligible – Relocation assistance not available

Learn More & Apply Now!

Please consider the following role type definition as you apply for this role.

• Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

This position requires ability to obtain a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Security Clearance FAQs - United States Department of State

We Are RTX