Quality Inspector Trainer (Manheim)

Company

Cox Automotive - USA

Vehicle Operations

Quality Inspector Trainer

Individual ContributorNo remote option; must work at a specified Cox location

No

Day

Compensation

Hourly base pay rate is $22.02 - $33.08/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

At Manheim (a Cox Automotive company), we’re hiring a Quality Inspector Trainer. An Inspector Trainer serves as the linchpin of the Inspections team, delivering top-notch service to clients on-site. Their mission? To provide precise, comprehensive documentation of a vehicle's overall condition. This documentation plays a pivotal role in ensuring clients' vehicles are primed for seamless sale, both in-lane and online.

Think you’ve got what it takes? Apply today!

Benefits

You might be asking “what’s in it for me?” Great question. Here’s a taste of the benefits we offer:

• Once you’re on board, earn referral bonuses (the amount varies based on job type). You’ll earn at least $1K for each new eligible technician referral you provide.  

• Competitive pay. 

• 30+ days of paid vacation and company holidays (effective year 1) for full-time employees because we know you need time to recharge. Up to 44 paid days off with more time on the job.  

• Great healthcare benefits from day 1. Multiple options are available for individuals and families. One employee-only plan could be FREE if you participate in our health screening program. 

• At Cox, we believe in being transparent – please click on the link (Cox Benefits Overview) to learn more about our remarkable healthcare benefits. 

• 10 days of free child or senior care through your complimentary Care.com membership. 

• Generous 401(k) retirement plans with up to 8% company match. 

• Up to $1.5K in free tools for our new auto techs. 

• Career growth through Cox Auto University training, opportunity for GED reimbursement, free ASE training/certification, and more! 

• Flexible work schedules with overtime opportunities. 

• Great coworkers who love being part of a team. 

• Employee discounts on hundreds of items, from cars to computers to continuing education. 

What You'll Do:

• Maintain an understanding of the automotive industry inspection concepts and methodologies.

• Serves as a senior-level Inspector and subject matter expert regarding inspection processes and methodologies.

• Plays a lead role in reviewing inspection reports, identifying material issues, and recommending steps to secure positive auction results.

• Supports 4T’s with Inspector training, ensuring team members have the requisite knowledge and hands-on training.

• Inspecting vehicle equipment and options, documenting results of damaged, missing, or inoperable equipment

• Engages with VE Leader and customers to understand questions, issues, and concerns.

• Ensures customer complaints are addressed effectively and promptly

• Communicates customer needs and suggestions for changes that will improve customer service and better meet customer needs

• Conduct New Hire Training

• Conduct Weekly Group Training Sessions

• Facilitate ICP Level Testing for the inspection team

• Complete Audits on inspectors each week

• Conduct One-on-one coaching sessions on physical audit results

• Review audit reports for quality Trends and Address with the Inspection Team