Intake Assessment Clerk

The Intake Assessment Clerk plays are critical role in managing the intake process for new clients, ensuring a seamless and efficient admission experience. This position involves coordinating various administrative tasks, maintaining accurate records, and facilitating communication between clients, intake staff, and medical providers.

 

Essential Responsibilities:

• Assist in screening and scheduling all new client intakes, managing provider calendar, and ensuring effective while communication with intake and medical staff
• Coordinate drug testing involving contracted site lab
• Organize daily workflow for intake therapists
• Troubleshoot admission and authorization issues with providers
• Remove intake packet and Socrates distribution ensuring all clients receive the necessary documentation
• Ensure intake process for clients within established time frame as indicated for each program. This includes: financial information, PHI, treatment agreements, and admission and assignments for all new clients in SAM
• Distribute and complete intake packet forms and scan/fax admission forms and releases to PIHP’s
• Distribute program rules/schedules to all clients at time of assessment
• Upload all intake documents into corresponding client file
• Distribute intake packet and Socrates
• Responsible for accuracy and updates of the bed census
• Monitor all admissions for Intake/Assessment, Residential, Outpatient, Intensive Outpatient and Detoxification to ensure program accuracy and complete daily census
• Track referral reports to ensure all client referrals are documented and processed correctly
• Perform other duties as assigned

 

Qualifications:

Education/Experience: 

• Must possess a High School Diploma or equivalent
• Experience with substance abuse or mental health populations preferred

 Skills, Knowledge & Abilities: 

 

Computer Skills:

• Proficiency with Microsoft Office applications, internet and e-mail
• Experience using Electronic Medical Records systems preferred

Certificates and Licenses:

• Complete Safe From Harm training, and keep current as needed

Qualifications

The Salvation Army offers the following benefits:

Health Care Benefits which include

• Medical
• Dental
• Vision
• Hearing
• Flexible spending accounts
• AFLAC
• Voluntary life insurance benefits
• Pension contributions (currently 5.25% of your earnings) begin the first quarter after 1 year of employment.
  • Vesting begins after five years of re-employment; full vesting occurs after ten years of employment
• The Salvation Army also offers a 403(b) voluntary retirement savings plan in which you may participate immediately, with approved vendors. There is currently no organizational match for 403(b) contributions.

 

Paid Time Off

• Sick days begin accruing the first of the month after one full calendar month after employment begins, and you may begin to use sick days after (90) days of employment. 
  • Up to (4) earned sick days per year may be used as discretionary days.
• Vacation begins accruing the first of the month after one full calendar month after employment begins, and you may begin to use vacation days after (90) days of employment. 
  • The accrual rate is based upon years of service and approved hours worked.
• You will receive up to 2 personal days and 2 floating holidays this year, pro-rated on month of hire, and will receive 2 personal and 2 floating holidays in following years. You may begin to use personal & floating holidays vacation days after (90) days of employment.
• Paid holidays are effective immediately.