Clinical Support Specialist

Clinical Support Specialist

Named by the Boston Globe as one of the Top Places to Work in Massachusetts for the last three years, our community based, mission-driven hospice and palliative care organization seeks a Clinical Support Specialist to join its team. Our not-for-profit hospice and palliative care organization has an opportunity for an organized, detail-oriented, compassionate and resourceful individual who wants to do meaningful work. Candidate must have strong communication and time management skills and be eager and willing to handle the diverse responsibilities of the job with a helpful, professional attitude and a friendly demeanor.

Job Responsibilities: 

• Assisting the clinical team with administrative tasks
• Working as a team player within the administrative and clinical teams
• Triaging phone calls in a fast-paced office
• Detail oriented tracking to remain in compliance with regulations

Schedule and Weekly Hours:

Monday-Friday, from 9 am to 5 pm (start time may vary depending on department needs - 8:30 am or 9:30 am)

Education, Skills and Experience:

• The ideal candidate will have 1-2 years of healthcare experience
• Ability to take initiative, work independently, and multi-task
• Manage time and prioritize efficiently 
• Outstanding verbal and written communication skills
• PC proficiency in Google Suite, Word and Excel
• A professional and caring demeanor in person and on the telephone

Good Shepherd Benefits:  

• Competitive salary 
• Four weeks paid time off in first year, to increase with tenure
• 12 paid holidays 
• Health, dental, and vision insurance: coverage begins as of your start date
• Life insurance
• 403(b) with company match
• Flexible Spending Account
• Short and Long Term Disability 
• Employee Assistance Program
• Partnership with Regis College for reduced tuition rates 

Pay Range:

$42,000-$50,000: This number reflects an average starting range for this position. Individual pay is determined through a variety of factors including experience, education, certifications, and skills and can exceed the starting range.

Industry:

Healthcare 

Employment Type:

Full Time 

About Us:

Good Shepherd Community Care is one of the most trusted health care organizations in Greater Boston focusing on hospice and palliative care. Founded as Hospice of the Good Shepherd in 1978, we are the original Massachusetts hospice. After decades of caring for our community, we continue to remain an independent, not-for-profit, non-sectarian organization. We believe in the importance of mutual respect and acceptance and value diversity in our patients, families and caregivers, employees, volunteers, community, and partner organizations. We are committed to these values and honor the dignity of each individual through the care, support and education we provide. Our team members ben