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Director, Payroll Operations.

Nationwide
United Statesfull_timeVerifiedPosted 16 Apr 2025

About the role

If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Our ideal candidate will have the capabilities and experience below:

Compliance:

  • Deep understanding and proactive monitoring of payroll and time off laws and regulations, including multi-state taxation and state leave laws. Ensure strict adherence and timely updates to maintain compliance.

Software Proficiency:

  • Demonstrated expertise in payroll software such as Workday, Excel, and other relevant tools. Ability to leverage these platforms to streamline payroll processes and enhance data accuracy.

Data Analysis:

  • Strong analytical skills to evaluate time off and payroll data, identify trends, discrepancies, and areas for improvement. Utilize data-driven insights to recommend and implement effective solutions.

Proactive Approach:

  • Exhibit a proactive mindset by identifying areas for improvement and implementing solutions independently. Drive continuous improvement initiatives without waiting for direction.

Adaptability:

  • Stay abreast of changes in time off and payroll regulations, as well as software updates. Quickly adapt to new requirements, technologies, and processes to ensure smooth transitions and minimal disruptions.

Risk Management:

  • Identify and mitigate risks related to payroll and absence management. Develop and implement strategies to minimize potential issues and ensure compliance with all relevant regulations.

*This is a hybrid position located in Columbus, Ohio. You will be required to come into the office two days per week.

*This role does not qualify for employer sponsored work authorization. Nationwide does not participate in the STEM OPT extension program.

Job Description Summary

Do you thrive in a fast-paced environment where your work directly impacts the satisfaction and engagement of associates? We work together across organizational lines, with all levels of leaders and employees. If you are a natural problem-solver, have excellent customer service skills and can own and resolve issues, we want to know more about you!

As Director, Payroll Operations, you will design, develop, plan and execute payroll standard methodologies, absence management and time tracking practices. You'll ensure risk governance and compliance with all payroll-related operations and administrative functions and identify and implement automation, data and reporting and process improvements to drive operating efficiency.

Job Description

Key Responsibilities:   

  • Leads team in adhering to established policies, procedures and service level agreements. 

  • Creates, implements and delivers payroll, absence, and time-tracking processes, procedures, and methodologies to ensure high accuracy, effectiveness, and compliance. 

  • Develops communication materials to notify and/or educate associates to share information on time tracking, payroll or absence management changes. 

  • Establishes liaison relationships with industry professionals. 

  • Develops policies, processes, programs and services to optimize payroll operations and delivery to associates, leaders, and board members.  

  • Partners closely with key internal partners such as Human Resources Business Partners (HRBPs), Benefits Planning, HR Shared Services, Compensation Administration, Legal, and Finance to ensure objectives are met and a high-quality associate experience is provided. 

  • Partners with key stakeholders across the enterprise around key payroll transactions, tax filings, monitoring, compliance, communications, and service delivery.  

  • Maintains or enhances controls to ensure compliance with all pertinent regulatory bodies, internal audits, and enterprise risk management programs.  

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Company

Nationwide

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