Manager, Platform Engineering

About PDQ

PDQ, founded in Salt Lake City, UT, USA, makes device management simple, secure, and Pretty Damn Quick through our products Deploy, Inventory, Connect, Detect, SimpleMDM and SmartDeploy. IT teams use our products to reduce complexity, improve efficiency, and enhance control in their unique environments. We are backed by TA Associates and Berkshire Partners, top-tier global private equity firms.

PDQ's Core Values: Honesty, Ownership, Collaboration and Improvement 

Job Description:

Before you apply, please note

• This is an hybrid role and open to candidates in Salt Lake City, UT or within commuting distance of our South Salt Lake City headquarters. 

At PDQ, our products are trusted to manage millions of endpoints across thousands of organizations. As Manager, Platform Engineering, you’ll lead the team that builds and scales the foundation enabling PDQ Connect. This includes platform engineers, SREs, DBAs, and data engineering specialists. Your charter is to ensure our platform is secure, reliable, and cost-efficient while creating an environment where engineers thrive. You’ll set technical direction, grow talent, and partner across product, security, and compliance to deliver infrastructure that scales to meet our ambitions.

What you'll be doing:

Team Leadership & Growth

• Lead, mentor, and grow a cross-disciplinary team (Platform Engineers, SREs, DBAs, Data Engineering).
• Foster a culture of accountability, learning, and continuous improvement.
• Support career development across specialties while unifying the team under shared values and practices.

Core Platform Capabilities

• Deliver core services that power PDQ Connect and future SaaS products.
• Establish frameworks, libraries, and patterns that improve scale, security, and reliability.
• Guide platform architecture for multi-tenant SaaS, regionalization, and compliance-readiness.

Reliability & Scale

• Own uptime, SLIs/SLOs, and incident response practices in partnership with engineering managers.
• Oversee observability, monitoring, alerting, and MTTR reduction strategies.
• Partner with QA leadership to embed platform-level testing into release pipelines.

Data Infrastructure

• Guide DBAs and data engineers to ensure PDQ’s datastores meet scale, performance, and availability needs.
• Define best practices for data management, replication, query optimization, and cost efficiency.
• Drive strategies for scaling data to hundreds of billions of rows while enabling analytics and reporting.

Cross-Functional Collaboration

• Translate business and product requirements into platform capabilities that accelerate delivery.
• Partner with Product, Security, and Compliance to ensure solutions meet SOC2, GDPR, and regulatory standards.
• Consult with DevOps and Finance to optimize infrastructure spend at scale.

We're looking for people who have:

Experience

• 7+ years in software, platform, or infrastructure engineering, including 2+ years in engineering management.
• Proven experience leading teams that included SREs, DBAs, or platform engineers.
• Track record of scaling distributed systems and guiding them through major growth milestones.

Technical Acumen

• Strong familiarity with cloud platforms (GCP preferred) and infrastructure-as-code (Terraform).
• Understanding of modern backend stacks (Elixir, Rust, Go, or similar).
• Solid grounding in databases (Postgres, ClickHouse, Elastic, caching layers) and reliability practices.
• Comfortable engaging in design reviews, architectural discussions, and incident retrospectives.