Career Center, Coyote Career Ambassador - Federal Work Study Student Assistant

Job Summary:

The mission of the California State University, San Bernardino’s (CSUSB) Career Center is to empower students and recent alumni to develop a lifelong skill set for an ever-changing labor market through exploration, programming, and experiential learning opportunities to meet their personal and professional goals. Organized under the Division of Student Affairs, the Career Center takes pride in enhancing each student’s college experience by bridging the gap between CSUSB students and employment opportunities. The candidate for this
position will act as a peer ambassador by representing the Career Center and providing meaningful support and resources to the student body.

The Career Center Coyote Career Ambassadors serve as peer-to-peer mentors and bring campus-wide awareness of how to become career ready by utilizing career development services and supporting college-specific programming/student needs such as resume and cover letter development, job and internship search strategies, career/internship fairs, mock interviews, and professional development workshops.

Coyote Career Ambassadors contribute to the Career Center's mission by modeling professionalism and serving as a resource to students, faculty, staff, and employers. Responsibilities include, but are not limited to: Provide excellent customer service to employers, faculty, staff, and students Serve as a first point of contact by answering inquiries in person and via phone Assist Career Center staff with day-to-day projects and errands
Utilize an electric cart to transport equipment to Career Center events Answer employer questions, providing information on upcoming career events Provide Career Center assistance in campus events (i.e., providing resources, tabling, and attending campus-wide events)
Prepare laptops, iPads, and giveaways for presentations and tabling events Conduct Career Center resume and cover letter drop-in services for students Provide information on Career Center programs and services Assist students and employers during events Promote and encourage students to engage in the career development process by providing information on programs, an overview of Career Center services, academic departments, and student organizations Deliver classroom and club/organization presentations to promote the Career Center and its mission.

Responsibilities: 

Under direct supervision, duties include but not limited to:
Administrative and Operational Support:
• Provide excellent customer service to employers, faculty, staff, and students
• Serve as a first point of contact by answering inquiries in person and via phone
• Assist Career Center staff with day-to-day projects and errands
• Utilize an electric cart to transport equipment to Career Center events
• Answer employer questions, providing information on upcoming career events
• Provide Career Center assistance in campus events (i.e., providing resources, tabling, and
attending campus-wide events)
• Prepare laptops, iPads, and giveaways for presentations and tabling events
• Other duties as assigned

Peer Advising, Outreach and Events Assistance:
• Assist in conducting Career Center resume and cover letter drop-in services for students
• Provide information on Career Center programs and services
• Assist students and employers during events
• Promote and encourage students to engage in the career development process by providing information on programs, an overview of Career Center services, academic departments, and student organizations.
• Deliver classroom and club/organization presentations to promote the Career Center and its
mission.
• Update and maintain social media posts regarding career-related events, workshops, and information sessions.
• Assist students, staff, and employers during events
• Assist students and alumni with Handshake, including but not limited to scheduling appointments and conducting searches for various employment options
• Utilize programs such as Navigate and Coyote Connections to assist students, alumni, and Career Center Staff in the creation of appointments, signature events, and drop-in hours
• Provide general assistance related to Career Center services, such as Handshake, Big Interview, and scheduling appointments.

Student Development
• Attend scheduled weekly student worker development sessions
• Complete assigned training and projects

Minimum Qualifications:

• Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.
• Special Qualification: Admission or registration as a CSU student.

Required Qua