Field Operations Manager, Roster Management & Territory Alignments
Neurocrine BiosciencesAbout the role
Who We Are:
At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs, but few options.
What We Do:
Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs, but few options. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine, and neuropsychiatric disorders. The company’s diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington’s disease, endometriosis* and uterine fibroids*, as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders, because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X (Formerly Twitter) and Facebook. (*in collaboration with AbbVie)
About the Role:
The Manager of Field Roster Management and Territory Alignments plays a critical role in ensuring the effective design, implementation, and maintenance of Neurocrine’s field force structure. This individual will oversee all aspects of zip-code level field alignments, territory structures, and roster management, partnering with cross-functional teams to support the strategic objectives of the organization. The ideal candidate has strong knowledge of field force territory design, project management skills, expertise in field operations, and the ability to collaborate across departments to deliver results efficiently and accurately._
Your Contributions (include, but are not limited to):
Lead the zip-code level alignment process for all Neurocrine field teams, ensuring quarterly updates are implemented accurately and delivered to downstream users and systems in a timely manner
Develop, communicate, and train field employees on the quarterly zip code change request process
Responsible for developing and executing Neurocrine’s Field Alignment strategy
Partner with commercial leadership to design and implement territory size and structure for new and existing field teams, as needed
Partner with Data Management and other key functions to find opportunities to include different data sets within field alignments and Index
Ensure all alignment changes align with organizational strategies and are appropriately documented
Serve as the owner of Neurocrine’s Field Roster, ensuring accuracy and compliance with company standards
Collaborate with HR to streamline the process for tracking commercial roster changes, including new hires, leaves of absence (LOAs), and terminations
Maintain and track different reporting needs for field rosters and alignments, serving as the main point of contact for related requests
Manage the quarterly zip-code change process for all field teams, ensuring updates are accurate and strategically aligned
Own and maintain processes for reporting and requests related to field territory structures, ZTTs (Zip-to-Territory tables), and rosters
Be the lead for field force state licensing project for the Field Operations team
Ensure compliance with all regulations and company policies in the development and execution of field force alignments
Act as a subject matter expert on field alignment best practices, providing training and support to field teams as needed
Collaborate with key internal stakeholders, including HR, Commercial Field Leadership, Data Management and IT to support field operations
Develops and provides stakeholders with ad-hoc reports related to field alignments and field reporting
Assist the Field Operations team with ad hoc projects related to field reporting, Veeva CRM, training, and incentive compensation
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