Director, Contracts & Customer Support

Job Purpose

 

Albany Engineered Composites (AEC) is seeking an experienced Director, Contracts & Customer Support at our Rochester, New Hampshire location.  This individual will report directly to the Vice President, Contracts, USG Compliance & Security. This individual will be responsible for overseeing a team of two contracts professionals, collectively working with them to manage all proposal and contract management duties for our joint venture business unit, our Germany based business unit, our Research & Development (R&D) center, and a new secured facility. This individual will also personally support all large dollar, strategic, new business contracting efforts across AEC.

This position requires a candidate who brings to the table the expertise to analyze, draft and negotiate strategic, long-term R&D agreements, as well as large dollar, long-term customer and partnership agreements, with a unique ability to understand and mitigate significant Intellectual Property and commercial risk factors. It also requires strong contracting experience from within a manufacturing environment, along with U.S. Defense industry experience and the ability to obtain a security clearance with the U.S. Government.

 

Job Responsibilities

In performing their respective tasks and duties, all employees are expected to adhere to Albany’s current values: Albany Wins Together, Count on Each Other, Own Your Actions, Care About Each Other, and Share Your Enthusiasm. Safety must always come first; we never compromise on safety for the sake of achieving another objective. Employees are also responsible for the health and safety of themselves and each other. 

• Ensuring that safety is first at all times, never compromise on safety for the obtainment of other objectives. Responsible for health and safety of themselves and coworkers.
• Develops positive relationships with future and current external customers
• Builds strong relationships with internal customers
• Effectively team with key business leaders to achieve the goals and objectives of the business
• Streamlines contracts-related processes and procedures, determine departmental priorities and set direction for the future of the department in support of the business
• Directly manages personnel, makes staffing selections and assignments, and supervises work produced to ensure consistent high-quality performance
• Provides training and development for personnel assigned
• Serves as contractual expert to the business area managed.
• Drives cross-functional collaboration and learning in regard to Contracts Management.
• Represents the company in contractual communications with the customer, both written and oral. 
• Analyzes and leads contract activities for complex proposals for U.S. Government and commercial aerospace contracts, identifying related business risks
• Reviews cost data and other detailed information to assure that bids are fully compliant to any applicable commercial or U.S. Government requirements.
• Ensures that any exceptions to customer’s requirements are clearly spelled out in all proposals. 
• Assures that proposals clearly define the scope of work to be performed and are in compliance with any applicable U.S. Government or foreign laws/regulations and Albany policies.
• Coordinates proposal approvals with the appropriate management level. 
• Provides follow-up support and participates with customers in proposal reviews. Assists Government/customer representatives in their fact-finding review and audit of the proposal supporting data. 
• Provides guidance to management regarding proposed contract liability, terms and conditions and compatibility with established company practices. 
• Leads company negotiation teams for large and complex proposals for U.S. Government and commercial aerospace contracts.
• Ensures that the contract document precisely reflects the terms of the negotiated agreement. 
• Oversees administration of complex contractual activities in support of S. Government and commercial aerospace contracts.
• Issues authorizations of expenditure of funds for contracts or orders and changes thereto.
• Manages contract compliance activities throughout the life of the contract. 
• Monitors funding and delivery status during term of agreement.