Branch Manager

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.

This position is responsible to oversee and manage end-to-end processes and operations within the branch location. Must ensure adherence to all laws and legal regulations, provide excellent customer service, manage on-site staff, optimize productivity, grow the business, monitor all financial matters and support sales staff as needed.

ESSENTIAL FUNCTIONS:

• Exceed customer expectations by providing highest possible service quality to customers.
• Optimize branch transactions, increase sales and decrease costs.
• Optimize staffing productivity to assume best use of all resources.
• Responsible for strong growth within designated Geographical area and maximal utilization of business potential.
• Continuously strive for high productivity, competitive efficiency and best quality.
• Fully adhere to all defined ISO policies and standards and to local law.
• Responsible for P+L including activities in the field of accounting, financial controlling and strategic planning.
• Prepare yearly local budget including, investments and staffing.
• Develop and expand customer relationships together with sales.
• Responsible for Implementation and Maintenance of standardized processes, structures and systems according to corporate guidelines.
• Responsible for management of all personnel and HR matters including staff training and planning in cooperation with Human Resources (HR).
• Ensure company's Code of Conduct is fully enforced and followed by employees.
• Accompany Sales calls as needed.
• Financial Management: AR; AP; FSL.
• Operations Management.

SUPERVISORY RESPONSIBILITIES: 

• The incumbent will directly and/or indirectly supervise up to 50 employees.

EDUCATION & EXPERIENCE

• Bachelor’s degree preferred.

• Minimum 5 years of work experience in the freight forwarding industry; 10+ years preferred.

• Minimum 2 years of sales experience.

• Must have experience managing a P&L.

• Proven experience in air, ocean, import, export, logistics, or supply chain management.

• Knowledge of freight forwarding markets, competitors, and industry trends.

• Experience with CargoWise (C1) is a plus.

• International language skills are a plus.

QUALIFICATIONS

• Strong strategic thinking and planning skills with the ability to translate strategy into actionable plans.

• Proven leadership and people management capabilities, including recruitment, training, development, coaching, conflict resolution, and performance management.

• High accountability with strong decision-making skills.

• Results-driven with a strong customer focus.

• Excellent organizational, verbal, and written communication skills.

• Strong interpersonal communication style, both open and confidential.

• Ability to collaborate across departments and regions.

• Proficient in Microsoft Office Suite.

• Detail-oriented, self-motivated, and able to multitask in a fast-paced environment.

• Able to work independently and as part of a team.

• Demonstrates professionalism and alignment with corporate values.

ENVIRONMENT:

100% performed in climate-controlled internal office environment working under normal office conditions.   Travel will be (up to __ %) required in support of the position’s responsibilities.

While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands and finger to feel and handle; reach with arms and hands; talk and hear.  While performing the duties of this job, the employee frequently is required to stoop, kneel, and crouch; lift weight or exert a force up to a maximum of 25 pounds.

ADDITIONAL:

The responsibilities associated with this job will change from time to time in accordance with the Company’s business needs.  More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing