Deputy Chief of Staff

Who We Are

Peace is our commitment. The United States Institute of Peace represents the American people’s shared values and commitment to peace worldwide. We know that Peace is Security – it advances both U.S. and international security by preventing, managing, and mitigating violent conflict.We are an independent, non-partisan institution and are actively engaged with peacebuilding efforts worldwide. Together we tackle the most challenging problems and hold fast to the possibility of a more peaceful world. To learn more about USIP programs and job openings, go to https://www.usip.org/about/careers.If you have a passion for making the world a better place and want to have a front-row seat on the world stage, USIP is the place for you.

JOB BRIEF

The Deputy Chief of Staff (DCoS) coordinates and advances the work of the Executive Office (EO). This position is an integral member of the Executive Office Team that ensures the seamless management of strategies in planning, budgeting, communications and partnerships. Ensures operational efficiency, effectiveness and accountability within the Executive Office in support of the Office of the President and CEO and the Chief Operating Officer and Executive Vice President. Serves as a trusted adviser and represents Executive Leadership in delegated projects and initiatives designed to achieve the Institute’s priorities and objectives. The Deputy Chief of Staff is a full-time position, based in Washington, D.C. and will report to the Chief Operating Officer and Executive Vice President.

TARGET SALARY

Grade 15 - $163,000 - $ 169,000

The Institute uses the General Schedule salary tables for administering compensation. Offers are determined based upon candidate qualifications, related experience, internal equity, and the amount budgeted for the position.

RESPONSIBILITIES

Major Duties and Responsibilities

Themes

1. Organizational Infrastructure Development

• Internal Systems Development
• Standard Operating Procedures (SOPs) Development
• Process Standardization and Optimization
• Resource Management

2. Strategic Enterprise-wide Internal Communications and Stakeholder Engagement

• Knowledge Management Systems
• Strategic Internal Communication Practices – Institute Intranet
• Board and Stakeholder Engagement
• Special Projects and Initiatives

3. Day-to-Day Executive Front Office Operations

• Executive Support
• Meeting Management
• Intra-agency Coordination

 

• Lead the design and implementation of robust internal systems and processes to enhance organizational efficiency and effectiveness. Collaborate with department heads to identify areas for improvement and develop innovative solutions that streamline workflows and promote cross-functional collaboration.
• Establish standardized operating procedures across departments, ensuring consistency in practices and adherence to compliance best practices.
• Support the COO/EVP in the allocation and utilization of resources, including budgetary planning, financial management, and human resources to ensure efficient use of resources while maintaining high standards of accountability, transparency, and stewardship.
• Develop and execute a comprehensive internal communications strategy that fosters engagement and alignment across all levels of the Institute.
• Maintain the implementation of knowledge management systems and tools to capture, organize, and disseminate information efficiently throughout the Institute.
• Lead efforts to standardize and optimize internal processes and workflows to enhance efficiency and effectiveness across departments.
• Develop training programs in collaboration with the Office of Human Resources, Office of Finance, and the Executive Office to enhance staff capacity in communication best practices, knowledge management techniques, and process optimization strategies.
• Establish feedback mechanisms to solicit input from colleagues on internal communication processes, knowledge management systems, and organizational workflows.
• Manage high-priority projects designed to achieve USIP’s mission and strategic vision; build and maintain successful working relationships and coordinate with a wide range of offices, staff, and stakeholders, internal and external to the Institute.
• Gather, investigate, research, analyze, and/or study information affecting USIP-wide, intra-departmental, or inter-departmental operations; participates in institutional planning, policy development, and problem resolution as a member of Executive Office senior support staff.