Cloud Operations Manager, Puppet Operations

Job Description & Summary

Our Internal Business Application Centre (IBACentre) team offers you the opportunity to support our core business functions by implementing applications that enable more efficient work and the delivery of top-notch services. Our team focuses on managing core and global business applications, ensuring their continuous operation, handling customer relationships, and incidents with precision.

We are looking for:
Cloud Operations Manager (Puppet)

Your future role: 

• operating all Puppet-related services owned by the Cloud Operations pillar of the PwC NextGen Cloud program.

Apply if you: 

• have at least 3 years of experience in Linux operations/system administration,
• have Puppet Enterprise experience and you are proficient with use of Puppet Enterprise Console, including Node Groups and Classification Rules, Puppet Query Language, Orchestration Services (including Tasks and Plans), Error reporting and troubleshooting, 
• have excellent multitasking and communication skills, proven ability to lead, document, and report on team activities,
• are proficient with reading and debugging at least one procedural programming language, such as bash, golang, java, javascript, powershell, puppet, python or ruby,
• have experience with troubleshooting errors from a system administration viewpoint,
• demonstrate knowledge of networking fundamentals such as tcp/ip, routing, and firewalls,
• have experience in reading and interpreting log files in a variety of formats,
• are proficient with Enterprise Change Management controls and processes,
• have hands-on experience with at least one major cloud provider,
• have thorough understanding and experience of Git/GitHub version control operations,
• have other configuration management platform experience (i.e. CHEF, Ansible).

Nice to have:

• basic understanding of Windows operation and troubleshooting,
• working knowledge of the following: Bash and Powershell scripting, Git command-line,
• Puppet Certified Professional (PCP) certification,
• redHat Satellite repository configuration and management,
• experience maintaining and enforcing security standards, such as: SOC2, CIS Benchmarks, Information Security Policy (ISP) Controls, 
• CompTIA Linux+ or LPIC 1/2 certification,  CompTIA Security+ CE certification,
• multiple cloud hosting provider experience (e.g. GCP, AWS, Azure), multi-tenant cloud management experience. 

By joining us you gain:

• work flexibility - hybrid working model, flexible start of the day, workation, sabbatical leave,
• development and upskilling - our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshops, certification co/financed by PwC and conversations with native speaker,
• medical and wellbeing program - medical care package, mindfulness, psychological support, education through dedicated webinars and workshops, financial and legal counseling, 
• possibility to create your individual benefits package (a.o. lunch pass, concierge, veterinary package for a pet, massages) and access to a cafeteria - vouchers, discounts on IT equipment and car purchase, 
• 3 paid hours for volunteering per month, 
• additional paid Birthday Day off,
• and when you start enjoying PwC as much as we do, you may recommend your friend to work with us.

​Recruitment Process:

• apply, 
• talk to our Recruiter on a short HR screening call,
• get to know each other better during an interview with hiring manager.

With any queries please contact pl_ITrecruitment@pwc.com with job title in the subject.

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