Site Reliability Engineer, Direct to Consumer

Company Description

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Job Description

Welcome to Peacock, the dynamic new streaming service from NBCUniversal. Here you’ll find more than a job. You’ll find a fast-paced, high-flying team for unique birds that want to be at the epicenter of technology, sports, news, tv, movies and more. Our flock works hard to connect people to what they love, each other and the world around them by creating shared experiences through culture-defining entertainment. 

As a company, we embrace the power of difference. Our team is committed to creating an organization that champions diversity and inclusivity for all by curating content and a workforce that represents the world around us.  We continue to challenge ourselves and the industry by being customer-centric, data-driven creatures of innovation. At Peacock, we are determined to forge the next frontier of streaming through creativity, teamwork, and talent. 

Here you can fly to new heights!

The Site Reliability Engineer will be responsible for Site Reliability Engineering including Database Reliability Engineering. More specifically architecting, building, securing, and maintaining the systems powering the Direct-to-Consumer platforms. The SRE will embrace a software-driven approach to managing infrastructure as code, leveraging deployment pipelines, with a heavy focus on automation, databases, testing, observability, and resiliency.
 
Responsibilities

• Work with partner Site Reliability Engineering teams, Database Reliability Engineering, and Software Delivery teams to determine and implement cloud networking, monitoring, and infrastructure requirements.
• Ensure databases and supporting infrastructure are highly performant, available, and resilient.
• Develop methodologies to safely deploy and test database changes.
• Design, create and deliver infrastructure, code or services to improve the availability, scalability, latency, and efficiency of our internal or customer-facing services
• Troubleshooting and problem-solving database issues
• Design multi-region/multi-cloud fault tolerant database systems
• Provide database support to engineering teams, while promoting automation and self-service
• Design and automate database management processes including backup, recovery, and testing
• Create dashboards, alerts, runbooks, and documentation
• Build cloud-agnostic solutions that can be quickly deployed against a wide variety of cloud computing providers.
• Review and make recommendations on schemas and queries.
• Participate in a 24/7 on-call rotation

Qualifications

Bachelor’s degree in Computer Science or Information Technology  or relevant work experience.
• Minimum three (3) years of experience in a DevOps, Site Reliability Engineering, with database management experience

• Experience with Druid and Databricks

• Experience with replication and high availability technologies or methodologies
• Demonstrated experience with large scale 24/7 production environments
• Configuration management / Infrastructure as Code (Terraform/Ansible)
• CI/CD (Concourse)
• Linux (Ubuntu, Debian, CentOS, RedHat)
• Containerization (Docker/Kubernetes)
• Cloud Platforms (AWS/GCP)
• Monitoring (Prometheus, Grafana)
• Logging (ELK, Splunk, Loki)
• Software development or scripting (Python, Go, Bash)
• Experience with a digital media direct-to-consumer business highly preferred
• Certification in AWS, GCP a plus
• Exceptional verbal and written communication skills, comfortable communicating with technical and non-technical colleagues and executives
• Ability to understand large complex software systems and their interdependencies

Desired Characteristics

• Experience with a digital media direct-to-