Director, Fraud Risk

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

About the team

The Legal, Risk & Compliance (LRC) team at Airwallex is a collaborative group of legal minds and risk management experts. We're passionate about safeguarding Airwallex's operations, fostering a culture of compliance and ethical conduct, and ensuring we navigate the global financial landscape with integrity. We provide expert guidance and support to all areas of the business, proactively identifying, mitigating, and managing legal and financial risks.

What you'll do

As Director, Fraud Risk, you will shape and lead Airwallex’s fraud risk management strategy across all regions. This is a 2LOD role that will work closely with the 1LOD.

You’ll ensure our incident reporting, account-related controls, and fraud prevention measures are globally harmonized, while adapting to local regulatory requirements. Your role spans collaborating with regulators and law enforcement, steering major policy initiatives (including IDV and KYC), reviewing the 1st Line’s operational controls, and driving continuous improvement and proactive strategies through cross-functional collaboration. This is a visible leadership role that will directly impact the protection and growth of our business and customers.

Responsibilities:

• Standardize and maintain the fraud incident reporting process across all regions, ensuring accurate tracking and documentation of fraud cases.

• Collaborate with regulators and law enforcement agencies where required, ensuring compliance with global regulations and timely reporting of fraud incidents.

• Develop, implement, and maintain account-related fraud policies, including but not limited to Identity Verification (IDV) and Know Your Customer (KYC) procedures.

• Continuously evaluate and enhance fraud prevention measures, ensuring that policies align with industry best practices and regulatory requirements.

• Oversee the risk controls, procedures, and processes implemented by the 1st Line of Defence for account-related fraud.

• Ensure that all fraud risk controls comply with global regulatory requirements.

• Provide insights and recommendations to improve the effectiveness and efficiency of fraud prevention processes.

• Work closely with internal teams to assess and address new fraud risks, and implement proactive strategies to mitigate these risks.

• Engage with senior leadership to present fraud risk trends and strategies, identifying and recommending actionable enhancements for risk mitigation and process improvement.

Who you are

We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• 10+ years of fraud risk management experience within the financial sector.

• Proven experience in fraud risk management, particularly in fintech, banking, or payment industri