HR Services Officer

• Full time, continuing & fixed term opportunities for a HR Services Officer to join the university’s HR  Transactional and Client Services Team
• Support the HR Services team in delivering high quality and efficient outcomes
• Base Salary $83,384 + 17% superannuation 

About the opportunity

The HR Services Team is seeking a proactive and attentive HR Services Officer to deliver a full-suite of administrative functions and support related to the processing of HR documentation across the university. In this role, you will utilise your analytical and processing skills, and attention to detail to resolve complex HR requests from across the University.

Your key responsibilities will be to:

• review and execute HR transactions relating to employee life cycle or employment job changes (e.g. hires, separations, internal transfers)
• provide high quality, consistent HR guidance, support and resolution to managers and employees with a focus on employee-centric service, and adhering to the relevant metrics, benchmarks and SLAs
• identify client-impacting issues and implement solutions and process improvements to increase client satisfaction
• review, prepare and issue employee documentation, e.g. employment agreements, contract variations
• provide advice and interpretation to staff members and leaders on the application of the University’s policies, procedures and frameworks.

About you

• experience in delivering transactional services with an ability to create a positive client experience in a large and complex organisation
• experience in leading and coordinating cross-functional process improvement initiatives
• experience working in a high-volume environment with multiple competing deadlines and adhering to relevant SLAs
• capability in preparation of employment contract variations, and more complex contractual arrangement for multiple roles/positions
• deep knowledge of the University’s HR policies and practices, Awards and Agreements to deliver compliant and proactive solutions for clients
• highly developed written and verbal communications skills as you will be responding to various client requests ad queries in a professional and supportive manner
• an agile and flexible approach that is able to pivot and contribute to overall team success
• Workday system experience preferred

To keep our community safe, please be aware of our COVID safety precautions which form our conditions of entry for all staff, students and visitors coming to campus.

Sponsorship / work rights for Australia

Please note: Visa sponsorship is not available for this position. For a continuing position, you must be an Australian or New Zealand citizen or an Australian Permanent Resident.

Australian Temporary Residents currently employed at the University of Sydney may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the reasons for the position.

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

As this position is located on an NSW Health site, it is a regulatory requirement to complete compulsory employment checks prior to starting in this position. For more information and instructions, please visit:NSW Health employment requirements

EEO statement 

At the University of Sydney, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a University community which reflects the wider community that we serve. We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People,