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AV
Customer Support Engineer E-Power and Indicating Measurement Technologies f/m/d
AVLAustriafull_timeVerifiedPosted 5 Dec 2023
💰 €41,440/yr
About the role
<p>AVL List GmbH offers a job in Austria (AT) as</p>
<h1>Customer Support Engineer E-Power and Indicating Measurement Technologies f/m/d</h1>
<h2></h2>
<p> </p>
<p><p>As part of our global customer support team at AVL, you will shape our customers' experience in the field of indicating and ePower measurement technology. <br/>
Your tasks include analyzing and solving customer requests, coordinating with specialist departments and monitoring troubleshooting. <br/>
As part of a team of four people, you will work to solve customer problems efficiently, support customer training and contribute to development and sales support. <br/>
If you are looking for an exciting position that will challenge your technical skills and communication talents, this could be the perfect opportunity for you to join our dedicated team.</p> </p>
<p> </p>
<p><strong>YOUR RESPONSIBILITIES:</strong></p>
<p> </p>
<p><ul>
<li>Worldwide customer support in the areas of indicating and ePower measurement technology (hardware and software)</li>
<li>Systematic analysis, processing and solution of customer inquiries via the AVL Helpline of the Advanced Measurement Technologies department</li>
<li>Communication interface to the specialist departments (application and development) when processing any inquiries from customers and AVL service technicians</li>
<li>Coordination and monitoring of troubleshooting in close cooperation with the AVL development departments</li>
<li>Activities in the field of complex metrological applications related to the AVL IndiComTM software platform</li>
<li>Working in a team of four people to solve customer problems as quickly as possible</li>
<li>Constantly broadening the horizon of experience through occasional on-site assignments at our customers' premises, e.g. during commissioning, service assignments, upgrade activities, etc.</li>
<li>Customer training and support for sustainable knowledge building for our customers</li>
<li>Support for product management and sales</li>
</ul></p>
<p> </p>
<p><strong>YOUR PROFILE:</strong></p>
<p> </p>
<p><ul>
<li>Completed training (Secondary Technical College, University of Applied Sciences or University of Technology) in the field of automation technology, mechatronics, electrical engineering or similar</li>
<li>Professional experience with ePower or indicating measurement technology is an advantage</li>
<li>Good knowledge of physics, electrical engineering, measurement technology, control technology</li>
<li>Independent and precise way of working</li>
<li>Very good written and spoken German and English skills </li>
<li>Willingness to travel worldwide (approx. 10%)</li>
</ul></p>
<p> </p>
<p><strong>WE OFFER:</strong></p>
<p> </p>
<p><ul>
<li>Homeoffice</li>
<li>Flexitime Regulation</li>
<li>Canteen</li>
<li>Award-winning Training Programs</li>
<li>Health Management</li>
<li>Parental Leave Management (Maternity/Paternity Protection & Educational Leave)</li>
</ul></p>
<p> </p>
<p>Annual Remuneration: Due to the Austrian Equal Treatment Act we are obligated to state the annual gross remuneration (full-time) for this position as a basis for negotiation: €41.440,00. The Employee will be classified according to the Collective Agreement for Employees of Industry (Collective Bargaining Agreement of the Automotive Industry). We will, in any case, offer market-conforming payment taking qualifications and professional experience into account.</p>
<p> </p>
<p>Interested?<br/>
If so, please use our online application tool to send your application to AVL!</p>
<p> </p>
<p>At AVL, we foster and celebrate diversity: We recognize that diverse ways of thinking are required to achieve our vision of a greener, safer, and better world of mobility. Different backgrounds, attitudes, interests, and experiences make us successful. As Equal Opportunity Employer we consider all qualified applicants without regard to ethnicity, religion, gender, sexual orientation or disability status.</p>
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