Senior Executive Assistant

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Senior Executive Assistant, Collector Division

We are seeking a strategic Executive Assistant to provide comprehensive operational and administrative support for our Collector Leadership team. You will serve as a key partner in driving efficiency, strategic calendar management, cross-functional coordination, and operational excellence across Collector and corresponding teams.

This is a hybrid role based in our Boston, MA office with an in-office expectation of 1 day/week but also as needed for onsite events.

This role requires exceptional organizational skills, strategic thinking, and the ability to anticipate needs while managing competing priorities in a fast-paced environment. You will own calendar and logistics management to support divisional operations. You will help establish best-in-class workflows that optimize executive and team capacity, while leveraging AI tools to drive automation and efficiency. But enough about us; let's talk about you.

You are a proactive, strategic professional with deep expertise in executive operations and a passion for process improvement. You excel at managing complexity and identifying opportunities to leverage technology and automation. You are intentionally planning calendar management two weeks to four months in advance, while also ready to react to urgent needs requiring immediate updates. You communicate with exceptional clarity across the organization, handle confidential information with discretion, and are excited to build and evangelize new workflows that elevate team performance.

Responsibilities include but are not limited to:

Strategic Calendar and Operations Management:

• Manage executive calendar with strategic foresight, operating two weeks to four months ahead to anticipate needs and optimize time allocation

• Provide daily calendar preparation and email briefings to ensure executive readiness for upcoming priorities

• Proactively identify scheduling conflicts and resolve competing priorities with minimal executive involvement

• Design and implement thoughtful calendar management processes that reflect executive priorities and maximize productivity

Project Management and Cross-Functional Coordination:

• Drive cross-functional collaboration and communication across the organization to ensure alignment and efficiency

• Identify process improvement opportunities and implement iterations that enhance team productivity and capacity

• Establish and maintain workflows that optimize executive and team time

AI and Technology Leadership:

• Leverage AI and productivity tools to drive automation, quality, and accuracy in executive operations and administrative workflows

• Evangelize new and evolving tools across the team to enhance capabilities and operational success

• Stay current on emerging technologies and identify opportunities to integrate them into daily operations

• Help team members level up their use of technology and operational best practices

Traditional Executive Support:

• Arrange detailed travel plans, itineraries, and meeting agendas

• Process expense reports and manage invoices with accuracy and attention to detail

• Prepare and format professional reports and presentations, including content development

• Serve as a professional point of contact for internal and external stakeholders

• Research, prioritize, and follow up on incoming issues and requests

• Complete ad hoc assignments as directed by leadership

Education, Experience, & Skills:

• Bachelor's degree preferred or equivalent experience in a strategic executive support role

• 5+ years of Executive Assistant experience supporting senior executives; experience in technology or healthcare organizations preferred

• Exceptional written and verbal communication skills with ability to interact professionally and strategically across all organizational levels

• Deep expertise in operational best practices for highly busy executives

• Experience leveraging AI tools and automation technologies to drive efficiency and quality

• Proven ability to identify process improvements and implement operational iterations

• Strong relationship-building skills with internal and external stakeholders

• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, OneDrive, SharePoint, and Teams)

• Excitement about learning, ad