Senior Manager, Medical Case Management

Department:

Location:

Health Sciences Center

Time Type:

Full time

Worker Type:

Regular

Job Req ID:

R107798

Minimum Requirements:

Bachelor's degree in a related field and four (4) years of relevant experience or an equivalent combination of education and experience. Grade 7 (Salaried)

Position Description:

The Ryan White Kentucky Care Coordinator Program (KCCP) Senior Manager, Medical Case Management is responsible for the overall operation of the Ryan White Part B support services program, which primarily includes non-medical case management, emergency support services, and medication assistance through the Kentucky AIDS Drug Assistance Program (KADAP) for people living with HIV (PLWH) in the KIPDA Region of Kentucky. This position includes programmatic reporting and policy management, large-scale case management supervision, financial oversight of the program grant, and ensuring compliance with all state and federal requirements. The Senior Manager, Medical Case Management reports directly to the Ryan White Part B Program Director.

Essential Duties and Responsibilities

• Oversee day-to-day administration of a multi-million-dollar Ryan White Part B grant, supporting approximately 3,000 eligible clients in the KIPDA region.

• Supervise a team of four managers and approximately forty Medical Case Managers.

• Lead weekly priority-setting meetings with the Program Director and management team, using client-level assessment reports to drive strategy and focus.

• Ensure case management workflow complies with state-mandated caseload standards.

• Monitor performance indicators (care plans, referrals, service delivery) to ensure alignment with state and federal benchmarks.

• Collaborate with the financial team to review monthly financial reports and ensure timely submission to the university and appropriate state and federal agencies.

• Support the Program Director in the development and implementation of quality improvement projects aimed at enhancing care delivery.

• Contribute to program quality assessments through the development and review of policies, procedures, protocols, and educational training sessions.

• Prepare and submit quarterly grant quality reports to the state.

• Partner with federal, state, divisional, and community stakeholders to collect, manage, and analyze client-level data, ensuring timely and accurate program reporting and evaluation.

• Collaborate with the KY Cabinet for Health and Family Services, Ryan White Program, and the 550 Clinic Quality Management Team to identify, develop, and facilitate training opportunities for UofL and Ryan White staff.

• Serve as the leader of the Clinical Quality Management (CQM) Board for the Part B Program and act as the interdisciplinary team representative.

• Communicate professionally and effectively with colleagues, external partners, patients, and family members, as appropriate.

• Ensure adherence to all university, state, and federal policies and procedures related to the administration of the Ryan White Part B KCCP.

• Perform other duties as assigned.

Preferred Qualifications

• Master’s Degree in Social Work, Public Health, Public Administration, Epidemiology, Human Service, or Health-related field or equivalent experience preferred; Spanish language skills are a plus.

• Minimum of five (5) years of demonstrated experience working with diverse populations and engaging with community representatives to address barriers to achieving improved health outcomes.

• Specific experience working with individuals living with HIV, including understanding of their unique healthcare and support needs.

• Familiarity with the Ryan White HIV/AIDS Program (RWHAP) is strongly preferred.

• Proficiency in Microsoft Office, particularly MS Word, with the ability to navigate and utilize standard computer applications for documentation, communication, and reporting.

Compensation will be commensurate to candidate experience.

Equal Employment Opportunity

The University of Louisville is an Equal Employment Opportunity employer. The University strives to provide equal employment opportunity on the basis of merit and without unlawful discrimination on the basis of race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity or expression, veteran status, marital status, or pregnancy. In accordance with the Rehabilitation Act of 1973 and the Vietnam Era Veteran Readjustment Act of 1974, the University prohibits jo