Senior Delivery Manager

Be part of something revolutionary

At o9 Solutions, our mission is clear: be the Most Valuable Platform (MVP) for enterprises. With our AI-driven platform — the o9 Digital Brain — we integrate global enterprises’ siloed planning capabilities, helping them capture millions and, in some cases, billions of dollars in value leakage. But our impact doesn’t stop there. Businesses that plan better and faster also reduce waste, which drives better outcomes for the planet, too.

We're on the lookout for the brightest, most committed individuals to join us on our mission. Along the journey, we’ll provide you with a nurturing environment where you can be part of something truly extraordinary and make a real difference for companies and the planet.
 

Transforming the Future of Enterprise Planning

At o9, our mission is to be the Most Value-Creating Platform for enterprises by transforming decision-making through our AI-first approach. By integrating siloed planning capabilities and capturing millions—even billions—in value leakage, we help businesses plan smarter and faster. 

This not only enhances operational efficiency but also reduces waste, leading to better outcomes for both businesses and the planet. Global leaders like Google, PepsiCo, Walmart, T-Mobile, AB InBev, and Starbucks trust o9 to optimize their supply chains.

Job Title – Sr Delivery Manager

At o9, we invest in people. We seek talented, driven individuals to power our transformative approach. You’ll thrive in a dynamic, supportive environment, growing while making a real impact.

What you’ll do for us 

● Manage all aspects of the project including budget, timeline, and scope Proactively communicate any changes to the budget, timeline and scope Creates and execute project plan.

● Revises project plan as appropriate to meet changing needs and requirements

● Identifies project resource requirements

● Provide regular project communication and status reporting

● Manages day-to-day operational aspects of a project including on-boarding, roll-off, compliance

with all policies and procedure, security, travel expenses

● Review invoices and ensure they are accurate and paid in a timely manner

● Establishes strong relationship with the customer across all departments

● Manage scope and make trade-off recommendations between scope, timeline and budget

● Ensure the right focus and balance between tactical and strategic objectives of the project

● Track deliverables and ensure sign-off from all agreed upon stakeholders

● Document, monitor and mitigate risk related to all aspects of the project including scope,

timelines, user acceptance, user adoption and business value

● Work closely with the entire program team (customer, vendor, partner and o9) to create, monitor and resolve project and people issues

● Manage project quality and assist with periodic project quality reviews

● Work towards enhancing customer’s perception of value that o9 brings to the table

● Explore new business opportunities and develop them in close partnership with o9 Client

Manager

● Manage project escalations in a timely and effective manner

● Generates Statements of Work and customer proposal documents for any incremental work

● Conducts performance reviews and provide guidance, feedback, coaching, mentoring and

developmental experiences to junior members of the team

● Assesses project performance and document lessons learned to increase institutional

knowledge.

● Ensures project team adheres to o9 methodologies and quality standards.

What you’ll have

• Experience: 5 or more years of professional experience managing supply chain transformation initiatives and client relationships. 5 or more years of relevant project management experience.

• Education: Bachelor’s or higher degree in supply chain, operations research, industrial engineering, production engineering, or a related field of study; Masters Preferred.

Skills:

• Knowledge of the planning process in the retail industry particularly in customer-facing supply chain solutions with a global brand.

• Experience with enterprise application deployment (e.g.  SAS, Oracle, SAP, JDA).