Laboratory Assistant Coordinator- MRPS

Location:

Miramar, Florida

Memorial laboratory professionals understand that every specimen and every report are informing diagnosis, treatment and care. We never lose sight of the patient and family who are on the other end of that data, and are depending on us for timely and accurate results. We aspire to the Five Rights of Laboratory Testing: performing the right test on the right patient at the right time for the right indicators leading to the right diagnostic decision.

Summary:

Prepares specimens for analysis by registering and accessioning orders via Laboratory Information Systems (clinical lab and/or anatomic pathology), verifying specimen acceptability. The Lab Assistant Coordinator may perform administrative functions and serve as a resource to staff and clinicians for troubleshooting, scheduling and training.

Responsibilities:

Files and retrieves surgical, cytology and bone marrow reports, slides and blocks. Discards materials after ten (10) years.Train and coordinate training of new and current employees.Prepare, arrange for transportation and send out slides and blocks for consultation, specimens for special studies, and slides and blocks for special stains.Supervise and maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.Reference Laboratory: Prepares specimens for transport and assures reference reports are delivered, filed, and forwarded to the ordering clinician.Prepares and retrieves reports and information sufficient for pathology presentation portion of Tumor Board conferences.Facilitates retrieval of pathology material at the request of pathologist, physicians, patient’s and outside institutions to assist the physician and/or patient in ordering/obtaining additional testing/results, second opinion consultations and/or continued care and treatment both within HMH or to other healthcare systems while maintaining HIPAA compliance in all aspects of incoming requests/inquiries.Manages work ques of registration and billing discrepancies.Answers telephones, takes messages accurately, screens calls, and directs calls to appropriate personnel; provides varied information to callers.Provides input to evaluations of team members.Transcribes recorded material, including pathology reports, autopsy reports, addendums, letters, etc.Triage all above duties by priority, complete all required duties with efficiency and accuracy and perform any/all other duties as assigned.Processes billing and obtain accurate demographic and insurance information for third party accounts receivable/payable. Field all incoming telephone calls and customer service-related duties with respect to Anatomic Pathology/laboratory inquiries; maintenance of all office files/records and system documentation according to department policy.

Competencies:

ACCOUNTABILITY, ACCURACY & QUALITY, CUSTOMER SERVICE, ORGANIZATION SKILLS, RESPONDING TO CHANGE, SPECIMEN HANDLING, ACCESSIONING, AND PROCESSING, STANDARDS OF BEHAVIOR

Education and Certification Requirements:

High School Diploma or Equivalent (Required)

Additional Job Information:

Complexity of Work: Ability to effectively relate and communicate with internal and external customers. Basic knowledge of laboratory information systems. Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: Three (3) years as a Laboratory Assistant and/or Phlebotomist.

Working Conditions and Physical Requirements:

•  Bending and Stooping = 60%
•  Climbing = 40%
•  Keyboard Entry = 60%
•  Kneeling = 20%
•  Lifting/Carrying Patients 35 Pounds or Greater = 0%
•  Lifting or Carrying 0 - 25 lbs Non-Patient = 60%
•  Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 20%
•  Lifting or Carrying > 75 lbs Non-Patient = 0%
•  Pushing or Pulling 0 - 25 lbs Non-Patient = 60%
•  Pushing or Pulling 26 - 75 lbs Non-Patient = 20%
•  Pushing or Pulling > 75 lbs Non-Patient = 0%
•  Reaching = 60%
•  Repetitive Movement Foot/Leg = 0%
•  Repetitive Movement Hand/Arm = 60%
•  Running = 0%
•  Sitting = 60%
•  Squatting = 40%
•  Standing = 60%
•  Walking = 60%
•  Audible Speech = 60%
•  Hearing Acuity = 60%
•  Smelling Acuity = 60%
•  Taste Discrimination = 0%
•  Depth Perception = 60%
•  Distinguish Color = 60%
•  Seeing - Far = 60%
•  Seeing - Near = 60%
•  Bio hazardous Waste = 6