Program Senior Manager (Chief of Staff) - Global Operations Engineering

<p>Who are we?</p><p>Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. </p><p> </p><p>A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.  </p><p></p><p></p>Program Senior Manager (Chief of Staff) - Global Operations Engineering<p></p><p></p><p>Job Summary:</p><p><br/>The Chief of Staff to the VP, Global Operations Engineering serves as a trusted advisor, partner and source of leverage to the Global Operations Engineering leadership team. The Chief of Staff role supports the delivery of the GOE objectives through business planning, operational effectiveness and stakeholder communications. </p><p></p><p>In addition to these defined areas, the Chief of Staff will work on ad-hoc business initiatives and challenges within Global Operations Engineering, and effectively facilitate decisions and solutions based on changing priorities. The role is expected to build deep partnerships, analyze nuanced issues, synthesize, and strategically communicate, and lead through influence.</p><p></p><p>Responsibilities:</p><ul><li><p>Lead GOE Leadership Team operating mechanisms, including supporting agenda, actions, and follow-ups; ensure clear action items and accountability after all meetings; follow-up with action owners accordingly,</p></li><li><p>Drive the  process of developing and executing on the Global Ops Engineering Vision and overall strategy</p></li><li><p>Work with executive administration and other support areas to optimally prioritize and balance VP, Global Ops Engineering time and activity among strategy development, client and investor engagements, internal initiatives and people care</p></li><li><p>Act as consolidation and facilitation point for Global Ops Engineering leadership team to drive collaboration, surface critical issues or opportunities, summarize perspectives, and generate potential solutions or resolutions</p></li><li><p>Lead and own execution of multiple business initiatives and, programs necessary to ongoing Global Operations Engineering activities</p></li></ul><p></p><p>Specific Area Responsibilities:</p><p></p><p>Planning</p><ul><li><p>Owns the process of development of the Global Ops Engineering vision, including required analysis, discussion and collaboration facilitation, documentation and communications</p></li><li><p>Partners with leaders to define global priorities, areas of emphasis and measurements of success to carry out Global Ops Engineering Vision</p></li><li><p>Drive and ensure Global Ops Engineering leadership team alignment on objectives and goal-setting process, including desired outcomes, status tracking and dashboarding, and quarterly calibration on milestones or adjustments to objectives and key results</p></li><li><p>Establishes operating mechanics, rhythm, and overall calendar for Global Ops Engineering leadership team, including strategic communications, expected reporting, execution plans and accountability measures</p></li><li><p>Sets expectations, schedules and agendas to maximize dialogue, decision-making and effective use of time for all leadership meetings, offsites and all-employee meeting</p></li></ul><p></p><p>Operations and Program Management</p><ul><li><p>Acts as point of contact for the Global Ops Engineering LT to appropriately manage, respond to and delegate actions and required activities with critical stakeholder organizations, including product portfolio, the chief transformation office</p></li><li><p>Takes responsibility and ownership for execution of business-required processes and interactions, i.e. annual budgeting and workforce planning, on behalf of Global Operations Engineering</p></li><li><p>Partners with HRBP to provide leadership on people initiatives and team health work designed to strengthen Global Ops Engineering leadership team cohesion</p></li><li><p>Leads, sets priorities and provides people management for Global Operations Engineering internal projects and program team</p></li></ul><p></p><p>Communications</p><ul><li><p>In partnership with the Global Ops Engineering and corporate communications teams, execute a Global Ops Engineering leadership message and platform for all speaking engagements, both internal and external, focused on customer satisfaction, operational excellence, employee engageme