Phlebotomist Donor Center ( Paid Training-Wauwatosa)

Overview

Join Us as a Phlebotomist – Where Every Drop Counts

 

At Versiti, we're more than just a workplace—we're a community driven by purpose. We’re a unique fusion of generous donors, scientific innovation, and precision medicine, all working together to recognize that the gift of blood and life is truly priceless.

Home to the world-renowned Blood Research Institute, Versiti is at the forefront of life-saving medical breakthroughs. Our team supports patients and healthcare providers across a wide spectrum—from transfusion medicine and stem cell therapies to oncology, genomics, and diagnostic lab services. Every role here, including our Phlebotomists, plays a critical part in improving lives.

What You’ll Do:As a Phlebotomist with Versiti, you’ll be the friendly face and skilled professional donors count on. You’ll:

• Register donors and walk them through the donation process

• Conduct medical interviews to ensure donor eligibility

• Perform venipunctures and collect blood with care and precision

• Prioritize safety—for both donors and recipients

• Deliver exceptional customer service in every interaction

This is more than just drawing blood—it’s about building trust, offering comfort, and making a direct impact on someone’s health journey.

What You Can Expect:

• Open availability is required between 4:00 AM and 10:00 PM, including weekends

• You’ll be scheduled for 8 to 10-hour shifts, and schedules are provided 2–3 weeks in advance

• Please note that schedules may change depending on operational needs

• Paid training is included: 4 weeks in a classroom setting followed by 4 weeks of hands-on, alternating field training

• Attendance during the full 8-week training period is required

At Versiti, you’ll find purpose, connection, and a chance to grow within a mission-driven organization. If you’re passionate about making a difference and thrive in a fast-paced, people-focused role—we’d love to hear from you.

Position Summary

Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Incumbent may be responsible for driving, or providing effective interactions with Spanish speaking donors depending on qualifications and business need.

Total Rewards Package

BenefitsVersiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.

Responsibilities

• Prepares collection site and performs set up, including technology systems (may include quality control).
• Performs donor screening (collects donor histories), mini-physical, and phlebotomy.
• Observes donors for reactions, provides reaction care and assists other staff in handling reactions if needed. May provide post-reaction care at mobile drives including assessing reactions for recovery, escorting donors and serving as liaison to coordinate care with host organization (e.g. high school nurse, drive coordinator.
• Conducts automation (Alyx and/or Trima), including recognizing and responding to automation reactions. Recruits and converts donors for automation.
• Rebooks donors for future donation appointments.
• Understands and performs to all applicable regulatory and compliance requirements.
• Recognizes when the customer is distressed and responds appropriately with tact. Creates a safe environment for donors and staff members.
• Treats donors with customer service excellence, presenting a positive image. Responds to customer inquiries, requests and complaints with a timely and complete response and escalates to leader when appropriate.
• May prepare and pack units for transport.
• Maintains product integrity and ensures proper identification of all donors, performs routine maintenance on equipment, and completes department records as needed.
• May be eligible for additional "Skill" based pay (Driving, Language, etc), based on employee qualifications and business need