Certified Medical Assistant (CMA)
TGH Urgent Care powered by Fast TrackAbout the role
Description
Apply today to join our talented and experienced team of Certified Medical Assistants who deliver exceptional healthcare services under the direct supervision of our providers.
A few highlights of what we offer:
Health benefits, 401K, PTO, mileage program for travel, and development and training opportunities. Working with an engaged team and recognition of positive efforts and exceptional work.
6 vacancies are open for this position in the North region.
Clinics within the North region that applicants will need to be comfortable commuting to and working at based on business needs:
Wesley Chapel, Trinity, Land O Lakes, Sun Lake, and Tarpon Springs
The position will remain open until all vacancies are successfully filled.
What You'll Do:
Work as a compassionate Certified Medical Assistant mid office team member who provides patient care under the direct supervision of the providers.
Responsibilities:
- Routinely performs medical assistant procedures assists the providers with patients, including preparing patients and the examination rooms, taking initial medical history for the chart, taking vital signs, and explaining the process to the patients.
- Consistently undertakes front office and clerical duties such as assisting patients with paperwork, verifying patient demographics and insurance benefits, and performing billing and bookkeeping functions.
- Frequently checks and keeps rooms stocked with adequate medical supplies, washes and dries instruments used, and prepares sterilization as required.
- Clean wounds, draws labs, electrocardiograms, and applies dressings and splints as directed by provider.
- Assists provider in all special procedures, including minor surgery, as required.
- Assists in lab procedures under the supervision of provider or which training has been given.
- Outlines care instructions to patients as instructed by provider.
- Assists with any procedures that have been taught through formal training or by provider.
- Responsible for proper handling and storage of all medications stored in the office.
- Updates medical records in accordance with procedures and forms.
- Follows HIPAA guidelines for patient confidentiality and follows principles of medical ethics for medical assistant.
- Assists patients any time an urgent need is apparent or as directed by supervisory staff.
- Other duties may consist of notifying patients of lab results, giving vaccines, immunizations and medications prescribed by the doctor; lab work consisting of throat cultures, hematocrits, and urinalysis.
- Complete required trainings as assigned by the organization.
Requirements
- Demonstrates empathetic and engaging communication skills
- Exhibits outstanding customer service and patient engagement
- Can effectively act as a liaison between patients and providers
- Ability to work and coordinate patient care in a fast-paced environment and multi-task
- Follows established office routines, policies, and procedures
- Understand and abide by the ethics of confidentiality/HIPAA
- Display a courteous and friendly attitude to patients and team members
- Complete learning and development training as assigned by the organization
- Cross train between front office and mid office responsibilities as needed to ensure a synced clinic
- Effective problem solving skills
- Ability to help assist with front office duties as needed/requested
- Performs other admin related duties as assigned
Education and Qualifications:
- High School Diploma or equivalent, required
- BLS certification, required
- Hold a current Certified Medical Assistant certification, required
- Experience with EPIC, strongly preferred
- Working knowledge of medical terminology
Work Environment:
- This job operates in a professional medical environment
- Onsite position
- Consistent use of technology platforms throughout shift to complete assigned work tasks
- Frequent use of working on a computer to complete assigned work tasks
- Ability to move supplies and office equipment (up to 20 pds)
Work Schedule and Travel:
- Typical Work Schedule: 40-hour work week Sunday through Saturday with 3 x 12-hour shifts and 1 x 6-hour shift.
- Every other weekend required.
- Overtime hour availability
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