Associate Analyst - Bank Fraud - Detection

General information

Career area Deposits Operations Work Location(s) 2911 Lake Vista Drive, TX, 601 S. Tryon Street, NC Remote? No Ref # 21818 Posted Date 03-01-26 Working time Full time

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?
Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

Ally work locations are Charlotte NC or Lewisville TX. In office role with hybrid shift, 3 days in office and 2 from home. Shift is Tuesday through Saturday 9am - 6pm eastern time zone
The Fraud Detection Associate Analyst position is responsible to assess various situations and identify risks. Specific procedural reviews and approved countermeasures are applied in the daily job performance. Assists with the investigation and deterrence of fraud against Ally Bank. Requires the ability to conduct research, execute various methods and provide clear documentation of all findings. This role must also maintain a balanced perspective to ensure that the Ally Brand and high level of customer experience are maintained.

The Work Itself

• Thoroughly research incidents and/or scenarios to alleviate any risk or exposure to customers and/or Ally Bank
• Perform a series of reviews using various tools and reports to identify potential fraudulent activities on new/existing Ally Bank Deposit accounts.
• Review of new accounts, negative balance accounts, ACH reports, any suspicious activity on existing accounts.
• Effectively execute countermeasures and various mitigation strategies to avoid losses to the bank and to our customers.
• Ensures enterprise-wide compliance with established standards for the bank set by Corporate Security or other Ally Bank departments.
• Provide excellent customer service to those customers impacted by potential fraud, ensuring we offer assistance as appropriate.
• Assist manager in the preparation of reports as required for documentation to ensure adherence to policies and procedures.

The Skills You Bring

Minimum Qualifications

• 0+ years of