Supervisor, Care Management

We are recruiting for a motivated Supervisor, Care Management to join our team!

We are here for life’s journey.
Where is your life journey taking you?

Being the heartbeat of Denver means our heart reflects something bigger than ourselves, something that connects us all:

Humanity in action, Triumph in hardship, Transformation in health.

Department

Primary Care Support

Job Summary

Under general supervision, provides administrative, clinical, and supportive supervision to employees in the assigned Denver Health department. Establishes a coaching/mentoring/learning alliance with staff to increase knowledge, skills, abilities, and attitudes. Motivates employees through open communication, timely feedback, and leading by example. Participates in policy planning and implementation. Plans, schedules, coordinates, and assigns work to assure service provision, including coverage. Strives to create a positive customer experience by committing to higher standards and communicating compelling vision.


Essential Functions:

• Builds productive cohesive teams, identifies areas for team and/or individual growth and development, addresses staff performance, attendance and behavioral issues, provides appropriate feedback and oversees orientation to job responsibilities.
  (35%)
• Provides administrative, clinical, and supportive supervision to clinical staff. (10%)
• Assists in developing, implementing and interpreting policies, procedures, and programs to assure program compliance with all Denver Health policies and the state of Colorado rules and regulations. (10%)
• Engages in leadership standard work as adopted by the organization (patient and staff rounding, visual management board, daily huddles). (10%)
• Routinely communicates with the management/leadership team regarding staff service activities, and problems needing department leadership attention. (10%)
• Delegates authority and responsibility as appropriate. (10%)
• Routinely meets with staff for review of cases, problem solving, clinical supervision, job performance, ongoing communication and consultation. (5%)
• Plans, schedules, coordinates and assigns work to assure service provision, including coverage. (5%)
• Monitors caseloads and recommends adjustments as needed. (5%)

Education:

• Master's Degree in Social Work or Counseling as appropriate. Required

Work Experience:

• 1-3 years Three years of post-master’s direct social work or counseling experience in an organized clinical setting Required

Licenses:

• LCSW-Licensed Clinical Social Worker - LCSW State Licensing Board Required or
• LPC-Licensed Professional Counselor - LPC State Licensing Board Required

Knowledge, Skills and Abilities:

• Knowledge of supervision tactics and ongoing development of supervision abilities.
• Knowledge of clinical social work and/or clinical counseling and the patient population served.
• Knowledge of applicable substance abuse treatment rules and regulations pertaining to the programs(s) supervised.
• Knowledge of change in leadership and/or learn management.
• Excellent interpersonal and team building skills.
• Skill in identifying problems and opportunities to improve care.
• Ability to encourage and enhance work performance through feedback, mentoring, coaching, and through example.
• Proficient in Microsoft Excel, Word, PowerPoint, required.

Shift

Work Type

Regular

Salary

$78,802.00 - $118,203.00 / yr

Benefits

• Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans

• Free RTD EcoPass (public transportation)

• On-site employee fitness center and wellness classes

• Childcare discount programs & exclusive perks on large brands, travel, and more

• Tuition reimbursement & assistance

• Education & development opportunities including career pathways and coaching

• Professional clinical advancement program & shared governance

• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program 

• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

Our Values

• Respect

• Belonging

• Accountability

• Transparency