Quality Systems Leader

Arconic is currently in search of Quality Systems Leader to join our Rolled Products North America group based in Lancaster, PA. 

  At Arconic, we take pride in our work and our innovative products and technologies that advance sustainable solutions for a better world. We strive to create a safe, inclusive, and collaborative workplace with competitive benefits, development opportunities and a culture that values and rewards employees on all levels of the organization.
  Job Summary:
This position is responsible for the overall operation of the Quality System for the facility. The Quality Systems Leader creates and maintains documentation pertaining to the quality system, develops and leads the internal audit and supplier quality programs, manages the internal corrective action system, prepares and delivers quality systems training, and leads periodic management reviews of the system. The position is the primary interface with 3rd party registrars for ISO 9001 and IATF 16949 quality certificates and is the primary contact for customer requests concerning product compliance to legal and legislative requirements. The Quality Systems Leader must be a dynamic leader capable of leading cross-functional groups of employees in improving the quality system. In this role, you will:

• Lead the location in preparing for 3rd party quality system registration audits and coordinate the closure of related non-conformances. This includes leading the location in preparing for customer audits and coordinating the closure of related non-conformances. 
• Plan, arrange and organize periodic management reviews of the quality operating system.
• Maintain the Quality Manual and Quality System Procedures and update as necessary to comply with the quality operating system.
• Lead the location in the use and analysis of statistical methods such as control charts, capability studies, problem solving, Pareto Diagrams, Measurement Systems Analysis and other statistical tools for evaluating and reducing process variability.
• Supervises one or more Quality Systems Engineers, Supplier Quality Specialist(s) and Calibration Technician(s) including coaching and training direct report(s) in quality system requirements.
• Provide training for internal auditors, area and departmental manual coordinators, quality awareness training for new employees, and provide basic statistical training.
• Administer the formal corrective action system. Provide training and assistance to all plant departments in use of the system and correct application of relevant procedures. Pursue resolution of identified system issues. Monitor corrective actions for timely completion. Advise Management on opportunities for improvement based on corrective action analysis.
• Support and provide technical assistance for Advanced Product Quality Planning as well as in the development and maintenance of PPAP documentation.
• Administer the supplier quality system, including specification of quality critical goods and services, maintaining records of Approved Quality Critical Suppliers, conducting supplier audits and assessments, and acting as the location contact for supplier corrective action requests.

 

You have: 

• Bachelor’s degree from an accredited institution with a minimum of two years’ experience maintaining IATF 16949 or ISO 9001 standards in a manufacturing organization OR
• Associate’s degree from an accredited institution with a minimum of five years’ experience maintaining IATF 16949 or ISO 9001 standards in a manufacturing organization
• Minimum of 1 year of participation in IATF 16949 or ISO 9001 audits
• Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

 

Exceptional Candidates also have: 

• Bachelor of Science in business, engineering, chemistry, physics, mathematics, or statistics
• Supervisory experience
• Must have strong communication skills and ability to communicate with all parties – customers, vendors, colleagues, superiors, etc.
• Exemplar Global certified Lead Auditor or ASQ Certified Quality Auditor (CQA)
• Experience with Measurement Systems Analysis
• ASQ Certified Quality Engineer (CQE)
• Lean Six Sigma Black Belt certification
• Experience leading APQP (advanced product quality planning) and performing FMEA (failure mode and effects analysis), PPAP (production part approval process), and SPC (statistical process control) as well as submitting documentation according to AIAG (automotive industry action group) guidelines.
• Experience in equipment calibration procedures and processes